- TypeWebinar
- Location New York, United States
- Date 10-05-2017
Overview:
Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented.
Why Should You Attend:
Human error reduction starts at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is really important to understand human behaviour and the psychology of error as well as understand exactly where the instructions weaknesses are, so procedures can be human engineered, improved and/or fixed.
This webinar offers practical approaches to address good procedure writing practices to reduce the likelihood of procedures.
Areas Covered in this Webinar:
SOP writing outline content
The reason of procedures
The Human perspective
How to create and maintain a procedure
Learning Objectives:
Who Will Benefit:
Speaker Profile:
Ginette Collazo, PH.D is a human error and human behavior expert. She has spent more than 15 years in technical training, organizational development and human reliability areas.
She has worked with Bristol-Myers Squibb, Johnson & Johnson, Schering-Plough, Wyeth, and has been a consultant with major firms like Abbott, Johnson & Johnson, Perrigo, among many others.
Also has implemented human error reduction programs and technology in many more small and mid-sized drug and device companies.
An active researcher in specialized studies related to human reliability, she is the author of numerous publications on these topics.
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