- TypeConference
- Location Online Event
- Date 21-10-2021
Research/Science
Business Development
Computer Science
Administration/Management
21st October
Drive Your Cx Strategy To New Heights.
CX leaders alongside CMOs, CDOs & CXOs are convening virtually to discuss the latest strategies to expedite digitization of the banking industry, where digital payments, digital banks, and fintech have gained prominence.
What Is World Cx Summit?
World CX Summit is a thought-leadership-driven, business-focused, global series of events that takes place in strategic locations across the world.
As a part of the world tour, this ASEAN edition is virtually gathering pre-qualified CX leaders, Marketers & tech experts under one roof to discuss how the latest technologies and customer insights can be combined to change CX as we know it.
The summit will also host a combination of insightful sessions, keynotes, case studies, and panel discussions sure to deliver actionable insights that attendees can apply to their Customer Experience strategies.
Why ASEAN?
Key Stats
Enhancing Customer Experience in BFSI
Banks in the ASEAN region have been very successful not only in quickly adapting to the evolving banking environment, but they have been particularly innovative when it comes to onboarding new customers.
Customer Experience is now among the most significant differentiators across industry sectors. This is particularly true for industries, with product penetration so high and product innovation being extremely difficult to achieve.
"The global CX management market is expected to grow from US$ 9.26 billion in 2020 to US$ 21.87 billion in 2027".
Source: Fortune Business Insights