World CX Summit -Asean

Re-imagine to Re-engineer: The Future of CX

A gathering of leaders in technology, customer experience, and digital transformation with the mission of re-imagining, re-engineering and re-inventing the way businesses approach customer experience.

About World CX Summit:

World CX Summit is a thought-leadership-driven, business-focused, global series of events that takes place in strategic locations across the world.
As a part of the world tour, this ASEAN edition is virtually gathering pre-qualified CX leaders, Marketers & tech experts under one roof to discuss how the latest technologies and customer insights can be combined to change CX as we know it.
The summit will also host a combination of insightful sessions, keynotes, case studies and panel discussions sure to deliver actionable insights that attendees can apply to their Customer Experience strategies.

Discussion topics:

• Accelerating Digital transformation
• Changing Customer Behaviors
• Art and science of leveraging data
• Automating contact centers
• Building a Future Ready Organization Using Cloud
• Enabling Seamless Omni-Channel Customer Communication
• Digital experience platforms
• Navigating Changing Customer Expectations

To know more about the event visit: World CX Summit - Asean