Want Happy Customers? Start with Your Customer Service Agents

3 years ago Posted By : User Ref No: WURUR81312 0
  • Image
  • TypeWebinar
  • Image
  • Location Gurgaon, Haryana, India
  • Price
  • Date 20-07-2021
Want Happy Customers? Start with Your Customer Service Agents, Gurgaon, Haryana, India
Webinar Title
Want Happy Customers? Start with Your Customer Service Agents
Event Type
Webinar
Webinar Date
20-07-2021
Location
Gurgaon, Haryana, India
Organization Name / Organize By
IGT Solutions
Organizing/Related Departments
Technical
Organization Type
Engineering and Technology
WebinarCategory
Technical
WebinarLevel
All (State/Province/Region, National & International)
Related Industries

Information Technology

Communications

BPO/KPO

Location
Gurgaon, Haryana, India

An unhappy customer service workforce can adversely affect your critical business parameters – Customer Effort Scores (CES), Net Promoter Scores (NPS), cost per call, etc. A study published by Glassdoor Economic Research found an undeniable link between employee and customer satisfaction.
To provide the foremost conducive work environments, companies offer flexible work shifts and healthy work culture. Customer service agents also are empowered with digital tools and technologies that facilitate their work.

Registration Fees
Not Mention
Registration Ways
Website
Address/Venue
  Online at Zoom 
Contact

Date & Time

  • Date
    July 20 2021

Venue/Address

  • Online at Zoom