- TypeTraining or Development Class
- Location Dubai, United Arab Emirates
- Date 21-03-2022 - 25-03-2022
Education/Teaching/Training/Development
Business Development
Finance
Administration/Management
Accounting/Financial/Banking/Insurance
TRAINING COURSE ON CREDIT CONTROL AND DEBT MANAGEMENT
Start Date: 21/03/2022 End Date: 25/03/2022 for 5 days
Register online: https://bit.ly/2L2QxXC
Organizer: DATA-AFRIQUE CONSULTANCY (www.data-afriqueconsultancy.org)
Course fee: USD 2990
INTRODUCTION
The course is suitable for individuals and professionals who want to learn about debt control and management of debt within their businesses. The course elaborates the steps to be taken when handling overdue invoice customers.
COURSE OBJECTIVES
· Understand collection of overdue customer invoices
· Understand Debtor Ledger Questionnaire to evaluate office procedures and identify gaps in the systems
· Develop strategies to reduce current customer debt
· Contact customers using overdue invoice strategies
· Use a phone script when handling an overdue invoice suctomer and have all the answers to questions that might be asked
DURATION
5 Days
WHO SHOULD ATTEND
This course targets professionals in the administrative, business and finance sector who are responsible for the management of credit accounts, and ensuring the efficient management of debt.
COURSE OUTLINE
· Introduction to credit control and debt management
· Cost of running a ledger
· Labour costs
· Bad debts costs
· Evaluation of business procedures
· Business procedure inefficiencies
· Procedures for credit control
· Procedures and policies
· Ledger currencies
· Activities on debt collection
· Payments, complaints and reports
· Strategies of overdue
· Customer excuses
· Meetings
· Complaints
· Phone call preparations
· Phone call script
· Problems of cash flows
GENERAL NOTES