Short Training on Employee Relations

Course: Training on Employee Relations

Course Date

Onsite fees:

Registration

04/03/2024 To 08/03/2024

1,000 USD
90,000Ksh

https://bit.ly/3RCOFHf

03/06/2024 To 07/06/2024

1,000 USD
90,000Ksh

https://bit.ly/3NpjkFk

02/09/2024 To 06/09/2024

1,000 USD
90,000Ksh

https://bit.ly/47UByXw

02/12/2024 To 06/12/2024

1,000 USD
90,000Ksh

https://bit.ly/3t3cwqg

 

For more information : https://www.fineresultsresearch.org/training/?courses=business

Contact : +254 732 776 700 / +254 759 285 295

Email : [email protected]

INTRODUCTION

This Employee Relations training course examines the latest best practice in Employee Relationship Management. Employee Relationship Management involves managing the relationship of each employee with the organisation and with each other. Employee Relations influences every HR decision made in an organisation. The techniques in this workshop will enable the creation of a working environment in which all staff are able to contribute their full potential. This will involve creating a supportive and trusting climate at work and ensuring that individual and collective ER issues are handled positively and sensitively.

 

DURATION

5 Days

 

COURSE OBJECTIVES

By the end of this training, participants will:

Know how to introduce and manage an effective employee relationship programme

Be able to relate the role of ER to the role of the Managers / Supervisor and Team Leader

Be able to deal with performance problems and modify the behaviour of employees

Be able to influence the behaviour of managers and team leaders

Be able to operate disciplinary procedures and grievance procedure

Know how to manage absence

Understand the role of an Employee Assistance programme

 

COURSE OUTLINE

Module 1

The Core Role of Employee Relations

The Context

Change Management

Understanding the Rationale of ER

The Core Role of ER: Organisational Culture; Employee Engagement; Conflict Resolution; Workplace Investigations; Employee Discipline

The Distinction between the Role of ER and the Role of the Manager

The Impact on Policies and Procedures

The Psychological Contract

 

Module 2

The ER Function in Practice

Communications

Team Briefing

Consultation

Discipline - Gross Misconduct

Discipline - Poor Performance

Appeals

Handling Sickness Absence

 

Module 3

Supporting the Manager, Supervisor or Team Leader

Grievances

Conducting the Grievance Interview

Management’s Right to Manage

Equal Opportunities

Discrimination

Equality and Diversity

Harassment and Bullying

Motivation

 

Module 4

Managing Employee Performance and Engagement

The Performance Management Process

Motivation and Goal Theory

Giving Feedback and Coaching

Informal Participative Decision-making Programmes

Job Enrichment

Self Managed Work Teams

Quality Circles and Kaizen

Formal and Informal Consultation Programmes

Employee Assistance Programmes

 

Module 5

Conflict Resolution - Documentation and Software

Getting the Best from People

Techniques for Resolving Conflict

Conflict Management Programmes

The Ground Rules

Workplace Investigations

The Importance of Good Records – consider cloud-based software

Personal Development Planning

 

 

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TRAINING CUSTOMIZATION

This training can also be customized for your institution upon request. You can also have it delivered your preferred location.

For further inquiries, please contact us through Mobile: +254 732 776 700 or Email: [email protected]

 

REQUIREMENTS

Participants should be reasonably proficient in English. During the trainings, participants should come with their own laptops.

 

TRAINING FEE

The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

 

ACCOMMODATION

Accommodation is arranged upon request. For reservations contact us through Mobile: +254732776700

or Email: [email protected]

 

PAYMENT

Payment should be transferred to FineResults Research Limited bank before commencement of training. Send proof of payment through the email: [email protected]

 

CANCELLATION POLICY

All requests for cancellations must be received in writing.

Changes will become effective on the date of written confirmation being received.