Quality Management Skills in Business Projects and Programmes

Quality Management Skills in Business Projects and Programmes

Course Description

Delivery of high quality project and programme outcomes is key to organizations’ survival and prosperity, especially in today’s fiercely competitive and fast changing business environment. Managers are constantly seeking to produce good quality results while reducing costs and minimizing delays. Careful balance of quantitative and qualitative considerations is very important in projects and programmes implementation. This training course aims at equipping participants with the essential management skills, tools and methodologies required for effective delivery of high quality project outcomes.

Learning outcomes

By the end of this course the participants will be able to:

• Define what the concept of quality in projects and programmes

• Understand the importance of deliberate quality management processes in projects and integrate quality in project initiation, planning, execution, control and completion

• Identify and document quality requirements and standards for the project and product

• Apply cost benefit analysis, cause and effect diagrams, control charts and other tools in project planning and control

• Apply basic statistical quality control concepts

• Implement effective quality assurance and control

• Be ready and conduct quality audits

• Effectively manage stakeholders to ensure their satisfaction with the project results

• Improve the quality climate and culture across the project life cycle

Who should enroll?

This course is strongly recommended to a wide range of project management professionals and those individuals who are involved in or manage internal and external projects both in the private and public sector.

Send an email to [email protected] to request a course training agenda