- TypeWebinar
- Location Fremont, California, United States
- Date 06-03-2017
Education/Teaching/Training/Development
Business Development
OVERVIEW:
We've seen a dramatic change in how consumers search for businesses ,including doctors, dentists, hospitals and other healthcare providers. The role that online reviews play in consumers' research and decision-making process has exploded. We have also seen how Twitter, Facebook, Instagram and YouTube spread stories and pictures with a speed never seen in human history. If someone feels mistreated they can share an exaggerated review that does immediate, severe and long lasting damage to your brand. One or more bored employees can video a revolting act and post it for all to see.
You must have a reputation plan for before,during and after a reputation disaster. Even one unhappy customer or disgruntled former employee can create significant damage your organization's reputation. You can lose customers/patients/clients and find it harder to hire the best employees.You need at least an ounce of prevention and should stock a pound or more of cure.
Product Id : 701661
Instructor: Joe Rosner
Duration: 60 Minutes
Monday, March 6, 2017 | 10:00 AM PST | 01:00 PM EST
WHY SHOULD YOU ATTEND:
Of course you're not the only person who answered yes to these questions."A lie travels around the globe while the truth is putting on its shoes." And that was before we had the Internet. News, rumors,and malicious gossip travel at the speed of "like." Consumers check reviews sites like Yelp!, The Better Business Bureau or Angie's List and rely on the information they contain before choosing what to buy and where to buy it. One tenth of a point lower can cause people to choose to patronize a competitor.
Job seekers routinely research potential employers on Glassdoor or LinkedIn before deciding whether or not to apply for or accept a job.
Viral videos can result in thousands of views PER MINUTE
Reputation disasters happen and happen fast.So you need to be ready
Reputation management is essential for even for the smallest organizations.
AREAS COVERED IN THE SESSION:
WHO WILL BENEFIT:
INSTRUCTOR:
Joe Rosner is a crime prevention and self defense expert with military, law enforcement and professional bodyguard experience. You will enjoy his high-energy, informal, personal presentation, punctuated with enough commonly known information to keep you interested and involved.
Joe helps people to "prepare without the scare" by using humor, audience participation and common sense ideas to be safe. He learned and tested simple, effective strategies to recognize and avoid dangerous people and situations and know what do when confronted by violence.
For more details and updates please visit event website
161 Mission Falls Lane, Suite 216, Fremont, CA 94539, USA.
+1-800-385-1627