Modern Age Office Administration and Management

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Introduction

Administrative roles deal with managing the day to day functions of all business departments in an effort to reduce the total work load for senior level authorities. The main job responsibility of an office administrator is to ensure the efficient performance of all departments in an organization. They act as a connecting link between the senior management and the employees. To excel in this field and fulfil your potential as an office manager, administrator or secretary there is a great emphasis on your behavioural and interpersonal skills. This training course is designed to ensure that participants learn to remain in total control and achieve all required responsibilities in an efficient and timely fashion.

Duration

5 Days

Course Objectives

By the end of the training, the participants should be able to;

• Improve multi-tasking and priority management
• ‘Think like managers’
• Learn to make snap decisions, plan and solve office related issues
• Improve communication skills and become more assertive
• Improve relationships throughout the organisation
• Learn Emotion Management
• Develop their interpersonal skills

Course Content

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