- TypeWebinar
- Location Online Event
- Date 20-10-2021
Finance
Accounting/Financial/Banking/Insurance
Live Webinar:- "Dealing With Toxic People" When: Wednesday October 20, 2021 - 01:00 PM Duration: 90 Minutes.
Having to deal with toxic people is overwhelming and frustrating. The non-sensical conversations, ad hominem attacks, misrepresentations, deception, lack of taking responsibility for their actions, defensiveness, back-stabbing, condescension, and sarcasm is exhausting. Toxic people can show up anywhere in your work or personal life – they can be customers, vendors, staff, colleagues or managers. Toxic people have specific behaviours which require specific strategies for dealing them - they are much different from the strategies and tactics for dealing with people who are merely difficult.
In this engaging and practical webinar you will learn key strategies, tactics and skills to protect your emotional and psychological well being, without acquiescing, getting walked on, controlled or dominated, while also getting the job done, efficiently and effectively.
This webinar is for you if:
You work in a team or group environment
You interact with the public
You have a team or organizational leadership role
You want to have less stress and more control of interactions
What you'll learn?
The drivers of toxic behaviour – why they do what they do
Specific tactics, tips and tools for responding to toxic communications
How to stay centered and present when faced with toxicity
A key to relieving your own frustrating
How to get work done, have effective communications and not let them control your life
Register soon because space is limited.
We hope you’re able to join us!