Leadership and Management Skills for New Managers and Supervisors

FineResults Research Services would like to invite you to take part in our upcoming workshops on Leadership & Management Skills courses at our FineResults Services training facilities in Nairobi, Kenya.

Date:                                          Event

15th   -19th /02/2021 : Leadership and Management Skills for New Managers and Supervisors

 

22nd -26th /03/2021   : Leadership and Management Skills for New Managers and Supervisors

 

15th – 19th  /02/2021:  Leadership skills in circumstances of crises

 

 22nd    – 26th  /03/2021 : Leadership skills in circumstances of crises

Venue: FineResults Research Services, Nairobi, Kenya Training Centre.

Click to Register: Physical class USD 800

                            : Online Training USD 700

Contact us: email: [email protected] or Cell phone (+254 759 285 295)

INTRODUCTION

This training course provides an understanding of the issues which allow for effective management and supervision, such as proactive planning, understanding of customer relations, effective time management, proper communication and understanding human interaction, helping new managers /supervisors know how to use productive leadership and management techniques.

 

DURATION

5 Days

 

COURSE OBJECTIVES

At the end of this training, participants will:

• Understand and develop skills necessary for new managers/supervisors
• Learn the importance of managing with strategic thinking
• Learn how to set goals and plan effectively and efficiently
• Develop ability to establish a customer focus in management
• Develop positive interpersonal techniques for better people relationships
• Improve their ability to make higher quality decisions
• Apply concepts of team building, team performance and motivation
• Learn how to establish and maintain time management techniques
• Understand the role of stakeholders and learn techniques of stakeholder management
• Understand how to develop productive communication techniques
• Understand the importance of performance standards, goals and objectives
• Develop improvement plans to accomplish work and improve performance

 

COURSE OUTLINE

Module 1 - Leadership Skills Required of a New Manager / Supervisor

• Identification of management and supervisory leadership skills
• Challenges supervisors face in dynamic, changing organisations
• Identifying the life cycle of organisations
• The role of leadership in today’s successful organisations
• Understanding the role of strategic management in leadership
• The importance in leadership of a customer focus

 

Module 2 - Importance of Goal Setting and Planning Management for a Manage / Supervisor

• Developing goals and objectives that align with the company’s business plan
• Developing a concept of planning based on standardised principles
• Identifying the role of stakeholders in effective planning
• Using a planning process to set planning goals and get work started
• Integrating initiating objectives, scope, work structure and management planning

 

Module 3 - Time Management and Communication as Effective Disciplines for New Managers / Supervisors

• Determining how person’s style of work affects time management
• Using a process to identify time issues and solutions to the issues
• Learning how empowerment is used in time management
• Importance of leadership and communication methods
• Learning the impact of verbal and non-verbal communication
• Developing an active listening communication style

 

Module 4 - How New Managers / Supervisors Build Effective Interpersonal Interactions

• Characteristics of interpersonal interaction for individuals
• Identification of the personal interaction styles
• Individual strengths and challenges of interpersonal interaction styles
• Successful interpersonal interaction develops trust
• Stages of team development and the supervisor’s role in each
• Understanding how people work better using varied interaction types

 

Module 5 - Developing Personal and Work Group Improvement Plans

• Encouraging innovation and improvement as a supervisor
• Understanding interpersonal work group dynamics
• Identification of change processes and human change
• Dealing with people who do not want change
• Developing an action plan for personal and work group improvement

 

 

 

TRAINING CUSTOMIZATION

This training can also be customized for your institution upon request. You can also have it delivered your preferred location.

For further inquiries, please contact us through Mobile: (+254 759 285 295) or Email: [email protected] 

 

 

REQUIREMENTS

Participants should be reasonably proficient in English.  During the trainings, participants should come with their own laptops.

 

TRAINING FEE

The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

 

ACCOMMODATION

Accommodation is arranged upon request. For reservations contact us through Mobile: (+254 759 285 295)

or Email: [email protected] 

 

PAYMENT

Payment should be transferred to FineResults Research Limited bank before commencement of training. Send proof of payment through the email: [email protected] 

 

CANCELLATION POLICY

• All requests for cancellations must be received in writing.
• Changes will become effective on the date of written confirmation being received.

 

Visit our website for more details

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Payment should be transferred to FineResults Research Services account through bank on or before C.O.B. 13th February 2021  

 
Send proof of payment to [email protected]

 

View our Leadership & Management Skills courses

For any registration of 3 or more participants; we offer a discount of up to 10%.

Click here now to Register.

For further inquiries email [email protected] or contact us on Tel: +254 759 285 295

 

 

 

 

 

 

 

Others Details

For further inquiries email [email protected] or contact us on Tel: +254 759 285 295