Executive Assistant: Digital Skills Mastery Course

Introduction

This course is designed to equip executive assistants with advanced digital skills necessary for efficient office management and support. Participants will learn essential tools and techniques to enhance productivity, communication, and organizational skills in today's digital workplace.

Duration

5 Days

Target Audience

• Executive assistants
• Administrative professionals
• Office managers

Personal Impact

• Master essential digital tools and techniques for executive support.
• Improve efficiency in managing tasks and communications.
• Enhance personal development and career growth as an executive assistant.

Organizational Impact

• Increase efficiency and effectiveness in executive support functions.
• Improve coordination and communication across teams and departments.
• Drive organizational productivity and operational excellence.

Course Level: Foundation

Course Objectives

• Utilize digital tools for scheduling, calendar management, and task organization.
• Enhance communication skills through digital platforms and collaboration tools.
• Implement project management techniques for efficient task execution.
• Manage data and information securely and effectively.
• Apply digital skills to support executive decision-making and strategic initiatives.

Modules

Module 1: Digital Tools for Executive Support

• Calendar Management and Scheduling Tools
• Task and Project Management Software
• Document Management and File Sharing Platforms

Module 2: Communication and Collaboration Tools

• Email Management and Productivity Tools
• Video Conferencing and Virtual Meeting Platforms
• Collaboration and Teamwork Tools

Module 3: Project Management for Executive Assistants

• Project Planning and Task Allocation Techniques
• Monitoring Progress and Tracking Milestones
• Risk Management and Contingency Planning

Module 4: Data Management and Security

• Managing Confidential Information and Data Privacy
• Cloud Storage Solutions and Backup Strategies
• Cybersecurity Awareness and Best Practices

Module 5: Supporting Executive Decision-Making

• Information Research and Analysis Techniques
• Presentation and Reporting Tools
• Strategic Support and Initiative Coordination

Related Courses

• Advanced Certificate for the Executive Assistant (ACEA®)

• Professional writing skills for non-native English speakers Course

• Effective Report Writing and Minutes Taking Course

• Executive Secretary Management/Personal Assistant Course

• Office Operations For Support Staff Course

• Customer Care and Telephone Skills Training Course