- TypeWebinar
- Location Online Event
- Date 13-04-2022
Education/Teaching/Training/Development
Business Development
Placement/Carriers
Fresher/Trainee/Professionals
OVERVIEW
Successful leaders know that the survival of our organization during this uncertainty depends not just on the technical skills within our team, but also on their ability to deal respectfully and collaboratively with their colleagues and customers, and remain energized at the same time.
We all have people who push our buttons and create drama in our lives. Within our team, these interactions can drain our energy, take us off track, and infect the other areas of our life. By focusing on effective ways to work with negative and difficult people, you will be able to increase productivity, collaboration, customer service, and overall engagement.
Negativity Costs. Many of us have learned to avoid, rather than deal with the bullies, know-it-alls, and other difficult people on our team, because it is easier than confronting the source of the problem. But, overlooking the problem is the worst thing we can do.
We have more impact than we might think. Under stress and surrounded by uncertainty, some people are simply more difficult to deal with.
What we can change is our reaction. Reducing the drama within our team depends on being able to understand and respond appropriately to their behaviours.
Learn successful strategies and tips for building a positive, productive workplace by knowing WHAT to focus on to move these interactions forward, HOW to effectively respond, and WAYS to manage the impact of their behaviour. End frustration. Act rather than re-act, and ensure a respectful, effective, and collaborate team.
WHY SHOULD YOU ATTEND?
Through COVID-19 we are seeing that stress, fear, and uncertainty impacts how we communicate, collaborate, and engage. Research shows that there is a direct relationship between an increase in stress and negativity and the resulting difficult behaviours in our organizations.
How you and your team effectively deal with negative and difficult people can mean the difference between having a toxic, drama-filled workplace, and an engaged, collaborative, and productive organization.
AREA COVERED
Key Messages:
Participants Will:
WHO WILL BENEFIT?
SPEAKER PROFILE
Like you, stress and resiliency expert, Beverly Beuermann-King has seen the concept of wellness and resiliency change and expand. For over 20 years, Beverly has used her S-O-S Principle™ with people and organizations who want to control their reactions to stress, build resiliency against life’s challenges, and live healthy, successful lives.
For more detail, please click on this below link:
https://bit.ly/3uUYyUb
Email: [email protected]
Tel: +1-661-336-9555
https://www.linkedin.com/in/whitney-jones-873573179/recent-activity/