The Do's and Don'ts of ESA Verification

Verifying ESA letters is a minefield.

Property managers and landlords alike struggle to verify the legitimacy of emotional support animal requests they receive. The sheer number of letters, the looming threat of HUD, and the limited resources at their disposal further intensify this challenge. In fact, because so many landlords are unsure of the legality surrounding ESA requests, most letters are automatically approved.

But not every letter is legitimate. And it is possible to deny requests while remaining compliant. Logan Miller, OurPetPolicy Co-Founder, will discuss the intricacies and best practices of verifying ESA letters.

About OurPetPolicy Powered by Landlord Tech

Landlord Tech offers products focused on solving problems for property managers and real estate owners through technology and automation. Our mission is to provide digital tools to residential property owners and property managers that make a real difference to their business. 

OurPetPolicy, Landlord Tech's flagship product, delivers a comprehensive solution for owners to manage tenants with pets, emotional support animals, service animals, and more. In addition, OurPetPolicy provides technology to reduce fraudulent emotional and service animal requests in an effort to address the growing challenges property management is facing.