Digital Skills and Literacy for Managers Training Course

The Digital Skills and Literacy Course for Managers will empower Managerial Staff with Microsoft Office skills, Email and Internet Skills, Social Media Skills, and Antivirus Management Techniques.

It will equip managers with the tools to drive digital transformation within their organizations effectively.

Duration

10 days

Who Should Attend

1. Senior Managers
2. Middle Management
3. Departmental Heads
4. Small Business Owners
5. Team Leaders

Course Outline

Module 1: Introduction to Computers and Windows Operating System

1. Basic computer terminologies.
2. What are the major physical components of the computer?
3. File and Folders Management
4. Create a shortcut to often-used files and folders or applications.
5. Utilize the hard drive and other drives for file management.
6. Use the Recycle Bin appropriately.

Module 2: Microsoft Word

1. Introduction
2. Starting Microsoft Word
3. Quitting Microsoft Word
4. File Management
5. Creating A New Document
6. Saving A Document in Microsoft Word
7. Saving To Different Locations
8. Opening An Existing Document
9. Editing
10. Moving around the Document
11. Delete Text
12. Selecting Text
13. Move and Copy Text
14. Checking Spelling and Grammar
15. Document Enhancements
16. Page and Document Attributes

• Introduction
• Document Views
• Custom Margins and Page Layout
• Page Numbers, Headers, and Footers
• Page Breaks

17. Tables and Styles

• Introduction
• Tables
• Columns
• Mail merge
• Graphics
• Introduction
• Drawing Bar
• Inserting Objects Vs Linking Objects
• Editing and Formatting Graphics
• Table Of Contents And Printing
• Introduction
• To compile a table of contents by using built-in heading styles:
• List of Figures
• Table of Index
• Printing

Module 3: Microsoft Excel

1. Introduction
2. Creating a Basic Worksheet
3. Performing Calculations
4. Modifying a Worksheet
5. Formatting a Worksheet
6. Printing Workbook Contents
7. Data Analysis and Presentation
8. Validating and Updating data
9. Types of spreadsheets
10. Examples of spreadsheets
11. Advantages of electronic spreadsheets
12. Functions of spreadsheets
13. Applications of spreadsheets
14. Getting Started
15. To launch MS Excel 2003;
16. Parts of MS Excel Applications Window
17. Features of Microsoft Excel
18. Data entry in MS Excel
19. Types of formula
20. Entering data in a cell
21. Selecting data in a worksheet
22. Formatting A Worksheet
23. Auto formats
24. Data reference
25. Types of cell reference
26. Editing a worksheet
27. Functions and formula
28. Calculation operators:
29. Using various functions
30. Data management functions
    • Goal seek
    • Sorting and filtering
    • Sorting
    • Filtering
    • Auto filter
    • Advanced filter
    • Subtotal
    • Data validation
31. Microsoft Excel charts and graphs
    • Steps of creating a chart
    • Types of charts
    • Creating a pivot table
    • Formatting charts
32. Printing
    • Setting print area, page setup, and passwords
    • Page setup and printing
    • Repeating titles on every page (column labels)
    • Print order/ print area
33. Other functions
    • To protect your workbook/worksheet
    • To protect a workbook
    • Data forms
    • Errors values
    • Freeze pane
    • Split panes

Module 4: Microsoft Outlook

1. How to use features of Outlook
2. How to compose and organize your email
3. How to work with contacts
4. How to use calendar features
5. How to do Outlook tasks

Module 5: Microsoft PowerPoint

1. New Features of PowerPoint
2. Creating presentations with PowerPoint
3. Apply pre-production organizational concepts (such as storyboarding and visual organizers)
4. Open and close a presentation or presentation template
5. Save a presentation file
6. Create an original presentation or use a template
7. Rearrange slides using slide sorter or a storyboard feature to organize a presentation
8. Choose a slide format
9. Use icons and menus
10. Type/enter text or create a text box
11. Change (Font size, Font type, Style or effects, Color )
12. Cut, copy, and paste text
13. Use undo and redo icons
14. Select and resize graphics, pictures, clip art
15. Select multimedia clips or sounds
16. Use page setup
17. Print
18. Use the slide show tool
19. Transitions and animations
20. Graphics, clip art, sounds, and multimedia files (including narration)
21. Modifying the background and layout of presentation slides
22. Use of spell check, grammar check, and thesaurus
23. Use find, change, and replace tools
24. Apply principles and elements of graphic design
25. Use tools to rotate, edit, or highlight text
26. Insert objects such as graphs, charts, and spreadsheets
27. Insert hyperlinks
28. Use print preview
29. Print audience handouts to support a multimedia presentation
30. Insert page/slide numbers
31. Manage headers and footers
32. Edit master slide(s)
33. Adjust presentation timing, action buttons, and looping
34. Import animations, sounds, and multimedia from other files/applications (such as background music and visual organizers)
35. Create presentations using navigation buttons and non-linear design
36. Work in various modes/views (such as outline, notes, and presentation)
37. Use function keys and keyboard shortcuts
38. Adjust page/slide views
39. Troubleshoot formatting problems -- use the Help feature
40. Modify toolbars to reflect current use for tool(s)

Module 6: Microsoft Access

1. How to create and design Access databases
2. How to work with Access tables, relationships, keys, and constraints
3. How to query data
4. How to manage and design interfaces with Access Forms
5. How to create basic to advanced reports
6. How to automate tasks with Macros and VBA

Module 7: Web Surfing

1. Social Media Security
2. Dropbox
3. Google Drive
4. Emails

Module 8: Virus Control (Antivirus Management Techniques)

1. Viruses
2. Definitions
3. Types of viruses
   • Software Bugs.
   • Trojan Horses.
   • Software Chameleons.
   • Software Bombs.
   • Logic Bombs.
   • Time Bombs.
4. Classification Of Viruses
   • Resident viruses
   • Non-resident viruses
5. Vectors and hosts
6. History Of Viruses
7. Ways in which a virus can infect a computer
8. Different Approaches Of Dealing With Virus
   • Dictionary approach
   • Suspicious approach
   • Heuristic approach
   • Sandbox approach
   • File type approach
   • Whitelisting approach
9. Issues Of Concern
10. Replication strategy
11. Types of transmission media and files commonly targeted by viruses.
12. Methods that viruses use to avoid detection
13. Vulnerable computer spots
14. Virus Detection
15. What to do if infected
16. Introduction to antivirus software
17. Types of antivirus software
    • How antivirus software work
    • Installing, managing, updating, and using antivirus software
    • Preventive measures
    • Countermeasures (user education)
    • Recovery methods
    • Policies that can be implemented to control virus risk in computers

Module 9: Social Media and Communication

1. Social Media Skills and tricks
2. Emails
3. Conferencing facilities including Skype, Zoom, Hangout

Related Courses

1. Service Hub Software Training Course
2. Shopify Analytics: Using Data to Drive E-commerce Growth Training Course
3. Managing Modern Desktops Training Course
4. Google Analytics for Beginners Training Course
5. Windows 10 Desktop Essentials Course
6. Office Skills Training Course

Course Administration Details

Methodology

The instructor-led trainings are delivered using a blended learning approach and comprises presentations, guided sessions of practical exercise, web-based tutorials, and group work.

Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields.

All facilitation and course materials will be offered in English. Therefore, the participants should be reasonably proficient in English.

Accreditation

Upon successful completion of this training, participants will be issued an IRES certificate certified by the National Industrial Training Authority (NITA).

Training Venue

The training will be held virtually or at our training centres.

The course fee covers the course tuition, training materials, two break refreshments, and lunch.

All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.

In addition to our virtual training, we offer training in Kenya (Nairobi, Mombasa, Kisumu, Nakuru, and Naivasha) and at the following locations:

1. Dubai - United Arab Emirates
2. Cairo - Egypt
3. Johannesburg, Pretoria, and Cape Town - South Africa
4. Zanzibar, Dar-es-Salaam, and Arusha - Tanzania
5. Kigali - Rwanda
6. Accra - Ghana
7. Kampala - Uganda

Accommodation and Airport Transfer

Upon request, we can arrange accommodation and airport transfer for you. 

For bookings and reservations, kindly contact us on either of the following:

• Email: [email protected]
• Phone: +254715 077 817

Tailor-Made Program

Upon request, we can also customize this training to suit your needs or the needs of your organization. 

You can have it delivered virtually, face-to-face at our training locations, or your convenient location.

For further inquiries, please contact us.