Helping Managers/Supervisors Become More Effective Communicators

Topic : Helping Managers/Supervisors Become More Effective Communicators

Register : https://www.ijonaskills.us/webinarDetails?webinarid=615&speakerid=123&domain=4&source=EG_LN

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Overview

We live in a wired, 24/7 world that's often cycling between "do more with less" or "lean-and-MEAN" reorganizing and ever faster upgrading while demanding higher levels of transparency and accountability. And these days, especially, it can feel like we are spinning scarily out of control. Hey, today it?s less a matter of "downsizing" or "rightsizing" than it is of sheer "frightsizing!" Not surprisingly, managing morale and uncertainty, while maintaining high performance along with productive team communication and cooperation is on the mind of every effective leader, manager and supervisor.

Areas Covered in the Session :

• Discover How Transitional Stress Impacts Manager Empathy and Communication Skills
• Recognize the "Eight 'F's of Loss and Change": Psychosocial Dynamics and Exercise
• Learn the CPRS Method of Active Listening and Empathic Engagement
• Practice the Difference between Assertive "I" and Blaming "You" Messages
• Discover an IDEAL Method for Constructive Confrontation
• Learn to Transform Self-Defeating Power Struggles into Trust-Building Encounters
• Discover the Thomas-Kilmann Styles Inventory
• Structures and Strategies for Facilitating "Helmet's Off" Teaming

Speaker Profile :

Mark Gorkin, MSW, LICS W, "The Stress Doc", a nationally acclaimed speaker, writer, and "Psychohumorist", is a former psychotherapist and Stress Violence Prevention Consultant for the U.S. Postal Service. The Doc is a Trauma Debriefing and Critical Incident Consultant for variety of organizations, including the national post-earthquake, Nepali Behavioral Health & Wellness Initiative. He has led numerous transformative -- silo-breaking and communications bridge-building -- Pre-Deployment Stress Resilience-Humor-Team Building Retreats for US Army Senior Officers and Sergeants.

Contact Info :

Ijona Skills

https://www.ijonaskills.us/

Email : [email protected]

Phone : +1 302-830-3132