Transforming cash forecasting: iCash success story

The process of forecasting ATM replenishment has been traditionally done manually. Conservative replenishment methods are not designed to avoid cash outage situations, resulting in unnecessary trip cost as well as high residual cash situations.

Designed and built in-house by HSBC, iCash cash forecasting tool replaces human efforts by using machine learning technology to make predictions about cash withdrawal patterns and the percentage of idle cash for different scenarios, based on which the number of replenishment trips can be optimised. The tool can also trigger emergency replenishments during any unforeseen cash outages. ICash enables HSBC to provide more reliable and convenient service to customers by making sure the bank has the cash in the right place at the right amount for them.

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Do you want to learn how HSBC designed and built an in-house cash forecasting tool, which is replacing human efforts by using machine learning technology to make predictions about cash withdrawal patterns and the percentage of idle cash for different scenarios? Join us at the Operational & Back Office Excellence in Banking WEBINAR: Transforming Cash Forecasting: iCash Success Story