- TypeTraining or Development Class
- Location Devimpact Institute, Nairobi, Kenya
- Date 04-09-2023 - 08-09-2023
Education/Teaching/Training/Development
In today’s business and diplomatic world, protocol has become a sophisticated and strategic asset. The protocol guides how we behave socially, conduct business and interact in specific situations. This positively impacts how people live and work together, with less friction caused at a time by barriers in the social-cultural environment in which we operate. Traditionally protocol tended to have a narrow definition and therefore was classified as of operational rather than strategic significance. Protocol is more than escorting visitors and others of precedence. In the government and corporate world, it enables people of diverse backgrounds and social orientations to carry business in a friendly atmosphere and manage today’s complex and cosmopolitan world with ease and finesse. A well-executed event creates a lasting and positive impression on your audience and motivates them to relate with your organization in their future business.
This course will provide the participants with the required skills and confidence to effectively manage corporate events with a blend of appropriate protocol procedures in order to enhance their organization’s corporate image.
Target Participants
This course is highly recommended for protocol officers, public relations personnel, event planners, managers and coordinators, administrative personnel responsible for the coordination of events and staff involved in protocol and handling of VIPs and diplomats.
Course Duration
Online 7 Days
Classroom Based 5 Days
What You Will Learn
By the end of this course the participants will be able to:
Course Outline
Principles of Business Etiquette and Protocol
Protocol in Practice
Communication Etiquette
Cultural Etiquette
Sitting Arrangements
Variations in Protocol and Etiquette
Event Planning
Stage Management, Dining and Entertainment, Health and Safety
Planning and Hosting VIP Occasions
Human Resources Planning for the Event
Post-Event Management
Training Approach
This Protocol & Event Management training will be delivered through a combination of presentations, group discussions and group exercises. Delegates will be encouraged to ask questions as the training course progresses relevant to their own backgrounds and company requirements. Training manuals and additional reference materials are provided to the participants.
Certification
Upon successful completion of this course, participants will be issued a certificate.
Tailor-Made Course
We can also do this as a tailor-made course to meet organization-wide training needs. A training needs assessment will be done on the training participants to collect data on the existing skills, knowledge gaps, training expectations and tailor-made needs.