- TypeTraining or Development Class
- Location Devimpact Institute, Nairobi, Kenya
- Date 06-11-2023 - 10-11-2023
Education/Teaching/Training/Development
Communications
About the Course
We all work in an immensely complex business and professional environment where we must negotiate not only with external parties like clients, customers, suppliers and contractors but also with internal parties like supervisors and coworkers. The ability to negotiate is useful and essential. The skill to negotiate well can provide you with a competitive advantage. This training on negotiation skills will equip participants with a better comprehension of highly successful communication tactics and help them gain a deeper understanding of the mechanics of negotiation and to create efficient plans, tactics, and countermeasures for manipulative opponents.
Target Participants
Training on negotiation skills is ideal for anyone who wishes to enhance their skill set to make their negotiation performance a more effective part of their capabilities and will greatly benefit managers, team leaders, administrators and all professionals.
Course Duration
Online 7 Days
Classroom-based 5 Days
What you will learn
By the end of this course the participants will be able to:
Course Outline
Concept and Principles of Negotiating
Communication and Active Listening
The Basics of Negotiation
Negotiation Process
Desirable Characteristics in Skilled Negotiators
Strategy and Tactics
Bargaining and Concession Making
Negotiating in Different Contexts
Conflict Management
Post-Negotiation Analysis and Follow-up
Training Approach
Our training on negotiation skills course is delivered by our seasoned trainers with vast experience as expert professionals in their respective practice fields. The course is taught through a mix of practical activities, theory, group works and case studies.
Training manuals and additional reference materials are provided to the participants.
Certification
Upon successful completion of this training on negotiation skills course, participants will be issued a certificate.
Tailor-Made Course
We can also do this as a tailor-made course to meet organization-wide training needs. A training needs assessment will be done on the training participants to collect data on the existing skills, knowledge gaps, training expectations and tailor-made needs.