- TypeTraining or Development Class
- Location Devimpact Institute, Nairobi, Kenya
- Date 05-06-2023 - 09-06-2023
Education/Teaching/Training/Development
Communications
About the Course
Day in and day out, we all work in an immensely complex business and professional environment where we must negotiate not only with external parties like clients, customers, suppliers, and contractors but also with internal parties like supervisors and coworkers. The ability to negotiate is useful and essential. The skill to negotiate well can provide you with a competitive advantage. This training will equip participants with a better comprehension of highly successful communication tactics, and help them gain a deeper understanding of the mechanics of negotiation and to create efficient plans, tactics, and counter-measures for manipulative opponents.
Target Participants
This course is ideal for anyone who wishes to enhance their skill set to make their negotiation performance a more effective part of their capabilities and will greatly benefit: managers, team leaders, administrators, and all professionals.
Course Duration
Online
7 Days
Classroom-based
5 Days
What You Will Learn
By the end of this course the participants will be able to:
Course Outline
Concept and Principles of Negotiating
Communication Skills Essential to Effective Negotiating
The Basics of Negotiation
Negotiation Process
Desirable Characteristics in Skilled Negotiators
Strategy and Tactics
Conflict Management
Training Approach
This course is delivered by our seasoned trainers who have vast experience as expert professionals in their respective fields of practice. The course is taught through a mix of practical activities, theory, group work, and case studies.
Training manuals and additional reference materials are provided to the participants.
Certification
Upon successful completion of this course, participants will be issued a certificate.
Tailor-Made Course
We can also do this as a tailor-made course to meet organization-wide training needs. A training needs assessment will be done on the training participants to collect data on the existing skills, knowledge gaps, training expectations, and tailor-made needs.