- TypeTraining or Development Class
- Location Devimpact Institute, Nairobi, Kenya
- Date 15-07-2024 - 19-07-2024
Education/Teaching/Training/Development
About the Course
Banks perform a myriad of functions, including deposits and withdrawals, currency exchange, forex trading, and wealth management. Also, they act as a link between depositors and borrowers, and they use the funds deposited by their customers to provide credit facilities to people who want to borrow.
Banking operations refer to all processes and activities that are performed to ensure effective, safe and appropriate customer transactions. Within banks, thousands of people handle the closing and fulfillment of loans, the processing of payments, and the resolution of customer disputes.
Training on Banks and Banking Operations gives an understanding of these operations and the wide variety of activities undertaken and services provided by banks, how they operate and are regulated, and explains why banks are so important and how their activities impact on modern life, people, business, government and the economy.
Target Participants
Training on Bank and Banking Operations is targeted towards Bankers and banking professionals, operations managers with a particular focus and role expectation of taking care of overall operations within a bank, staff and heads of other financial institutions interested in understanding banking operations in detail and individuals or potential shareholders with a keen interest in the performance and efficiency of financial institutions.
What You Will Learn
By the end of this course the participants will be able to:
Course Duration
Classroom Based – 5 Days
Online – 7 Days
Course Outline
Module 1: Introduction to Banking
Module 2: Banking Operations
Retail Banking
Business Banking
Private Banking
Module 3: Banking Products and Services
Deposits and Savings
Lending and Credit
Investment Services
Module 4: Banking Regulations and Compliance
Module 5: Risk Management in Banking
Module 6: Customer Relationship Management
Module 7: Banking Operations Technology and Innovation
Module 8: Financial Statements and Analysis
Training Approach
This course is delivered by our seasoned trainers who have vast experience as expert professionals in their respective fields of practice. The course is taught through a mix of practical activities, presentations, group works and case studies.
Training notes and additional reference materials are provided to the participants.
Certification
Upon successful completion of this course, participants will be issued a certificate.
Tailor-Made Course
We can also do this as a tailor-made course to meet organization-wide needs.