Training Course on Emotional Intelligence and Leadership

About the Course

People who have mastered their emotional abilities are more likely to be satisfied and effective in their life, mastering the mental habits that promote their own productivity. Emotional intelligence (EQ) allows you to integrate your thoughts and feelings, functioning in tandem with cognitive intelligence to produce a more well-rounded and successful individual. Organizations throughout the world are increasingly recognizing EQ as a key leadership trait. The emotionally intelligent leaders are more resilient, has better work relationships, and make more informed and honest judgments. This training session is appropriate for both individuals who are absolutely new to the topic and those who wish to enhance their understanding in EQ.

Target Participants

This course is ideal for you if you are a manager who is seeking to lead and manage high performing teams. The training course is suitable to a wide range of management professionals as well as aspiring managers.

What you will learn

By the end of the course the learner should be able to:

• Gain insight into your emotional intelligence – how you view yourself and how others view you
• Understand your emotions and ‘trigger points’ and harness them for improved outcomes at work
• Examine and challenge entrenched ideas and self-limiting behaviours
• Use your improved social, empathetic and listening skills to build better relationships
• Bring IQ and EQ into greater harmony to make more considered and smarter business decisions
• Use the skills learned to build your resilience and manage stress

Course duration

5 days

Course Outline

Introduction to Emotional Intelligence

• Origin of Emotional Intelligence (EI) concept
• Other related concepts: leadership, perception, psychology, etc
• Understanding personality and developing self-awareness
• Importance of openness to new ideas from team members 

Psychology of Leadership

• Introduction to leadership
• Leadership styles
• Understanding personality styles for teamwork
• How to optimize personality strengths
• Emotional stress management
• High EQ leadership

 Psychology in Emotionally Intelligence

• How to enhance self-awareness
• How to increase levels of social awareness (empathy)
• Tasks and responsibilities delegation
• Self -management and leading others
• Influencing and inspiring people 

Emotionally Intelligent Team Building based on Psychological Principles

• Importance of EQ to team effectiveness
• Motivating a high-performance team
• Building unified teams
• Stages of human development
• EQ For building trusting relationship

Communication for Successful Leadership

• Psychology of persuasion
• Creating an inspiring vision
• How to flow with different personality styles
• Practicing leadership integrity
• Developing an action plan

Change Management and Change Leadership

• Difference between change management and change leadership
• Phases of effective change management
• Leadership culture during change management
• Emotional Intelligence (EI) during change management 

Influence and Persuasion through leadership

• Interpersonal skills utilization
• Principles of influence & persuasion
• Behavioural motivation techniques
• How to empower others to achieve successful results
• Overcoming objections and managing conflict
• The art of win-win negotiation

Team Dynamics

• Stages of team development
• The sociology of the team
• Characteristics of high-performing teams
• Balancing different team roles and personality types
• Non-traditional team structures
• Delegation and empowerment 

Developing the Team

• Personality types and the mix needed for success
• Building a coherent team
• Self-managing teams and their challenges
• Coaching, mentoring and self-directed learning
• Feedback and appraisal
• Leveraging team strengths for peak performance

 Performance & Conflict Management

• Defining performance
• Approaches to measuring team and individual performance
• Performance management: science or art?
• Giving and receiving feedback effectively
• Conflict as a catalyst for team development
• Dealing with challenging interpersonal relations

Training Approach

This course is delivered by our seasoned trainers who have vast experience as expert professionals in the respective fields of practice. The course is taught through a mix of practical activities, theory, group works and case studies.

Training manuals and additional reference materials are provided to the participants.

Certification

Upon successful completion of this course, participants will be issued with a certificate.

Tailor-Made Course

We can also do this as a tailor-made course to meet organization-wide needs. Contact us to find out more [email protected]

Payment

The training fee covers tuition fees, learning materials, and training venue. Accommodation and airport transfer are arranged for our participants upon request.

Payment should be sent to our bank account before start of training and proof of payment sent to [email protected]