Strategic Management in the Healthcare Sector Workshop

The advantages associated with the effective implementation of strategy in organizations include improving operational efficiency, ensuring longevity of the business, improvement in the market share and profitability among others. In view of this and many other advantages, a course on strategy implementation can be an effective way of improving knowledge on the day-to-day implementation of strategy in organizations. The objective of this course therefore is to equip the learners with key principles and best practices in the strategic management process and strategy implementation specifically in the Healthcare Sector.

Duration

10 Days

Module 1: An Overview of Health System

• Defining a health system
• Components of a health system
• Characteristics of a functioning health system
• Challenges and emerging health Issues
• Case study: comparison of Kenyan and Israeli health care systems

Module 2: The Blue Ocean Strategy for Healthcare

• Understanding the principles of the Blue Oceans Strategy
• Understand how to visualize your strategy and put it into play
• Understand the Four Action Framework used for cost management
• Work with the strategy canvas for patient management
• Understand the Six path framework for creating healthcare market
• The value innovation tool for capital and financial management

Module 3: Corporate Social Responsibility

• What is Corporate Social Responsibility?
• Why Corporate Social Responsibility in the healthcare system
• Understand the relation between Social responsibility and Healthcare systems
• Understanding the scoop for performing CSR in the healthcare Organization
• Learn the benefits of Corporate Social Responsibility in the Healthcare system
• Learn the activities that can be carried out under the CSR in the health sector
• Understand the need for Ethical values and obligations in the Health Care Organizations

Module 4: Effective Strategic Planning in Healthcare Sector

• What is strategic planning?
• Understand the benefits of strategic planning in the healthcare system
• Understand the main phases of creating a successful strategic plan
• The major pitfalls in healthcare strategic plan
• Understanding the common mistakes made during strategic planning
• Working with performance prism model for healthcare management
• Understand the EFQM Excellence model for understanding cause and effect relationship in the healthcare system
• Working with the balanced scorecard model for healthcare system balancing
• Understanding capability and marketing analysis models strategy
• Understanding levels of health care
• Understanding the strategic scenario model for problem tackling in the health care system

Module 5: Making use of Various Tools for Strategic planning

• Understand the SWOT analysis for improving Healthcare market system
• Work with the pestle analysis for Healthcare system operation
• Understanding the cause and effect modelling
• Work with the performance measurement design for decision making
• Understand the VMost model for healthcare projection
• Running performance management system
• Understand strategic prioritization

Module 6: Introduction to Excel for Strategic Planning

• Understand how to format dataset
• Learn how to manipulate data in excel
• Understand the functionality of the excel tabs
• Learn various essential functions and formulas in excel
• Work with pivot tables and chart for presentation and data management
• Understand the descriptive statistics Module 10: Excel of Healthcare System Management
• Work with Smart sheets for tracking, management and reporting in the healthcare system
• Creating of healthcare dashboards in excel for reporting and presentation
• Working with scorecards in excel for better performance
• Learn excel statistics for health care system data management
• Revenue analysis with pivot tables
• Improving customer care services in the healthcare system

Module 7: Strategy Implementation in the Healthcare Sector

• What is strategy implementation?
• Translating strategy into goals and metrics
• Aligning strategy and organization structure
• Learn how to communicate strategic plan
• Managing resistance and identifying possible risks
• Leveraging the organizational culture
• Understand power and the need of informal networks

Module 8: Generation of Informative Dashboards for Healthcare Strategy Implementation

• Understand the benefits of working with a successful dashboard
• Learn how to choose the best Dashboard to work with
• Introduction to different types of dashboards
• Work with the Hospital KPI Dashboards
• Understand the patient satisfaction Dashboard
• Learn the Hospital Performance Dashboard

Module 9: Making use of various Tools for Strategy Implementation

• Understanding the implementation process
• Work with score cards to improve Healthcare performance
• Work with SMART strategy to improve healthcare system productivity
• Understand the 5 implementation steps
• Work with the health impact pyramid

Module 10: Excel of Healthcare system management

• Work with Smart sheets for tracking, management and reporting in the healthcare system
• Creating of healthcare dashboards in excel for reporting and presentation
• Working with scorecards in excel for better performance
• Learn excel statistics for health care system data management
• Revenue analysis with pivot tables
• Improving customer care services in the healthcare system

Methodology

The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

Accreditation

Upon successful completion of this training, participants will be issued with an Indepth Research Institute(IRES) certificate certified by the National Industrial Training Authority (NITA).

Training Venue

The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

Accomodation and Airport Pickup

Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Tailor-made Programs

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.