Sales Skills for Non-Sale Professionals

OVERVIEW

Are you in ‘sales”? Even if the word ‘sales” isn’t in your job title you, and everyone else, in business sells something. Jobs in customer service, accounting, delivery and operations, or any other job with customer contact, will have opportunities to retain customers, help discover additional products and services or to continue on as a customer with every contact. Or you may have exclusively internal customers, but need to influence co-workers to buy into mutually beneficial goals.

Learning to recognize sales opportunities and take advantage of them improves profitability. So why not take the time to gain skills and knowledge to maximize your success when sales situations arise?

are not “rocket science,” but it is a science. This webinar will teach you proven sales strategies, tactics and techniques to influence people and win at the sales game.

WHY SHOULD YOU ATTEND

The single most common factor in business success is one’s people skills. And sales skills are people skills! If you want to make more money, get noticed by management or just enjoy your work more improvement of these skills and abilities is the surest way to succeed.

• Are you a beginner who needs to learn basic sales skills and knowledge?
• Would you like to refresh and improve your skills so you can up your sales game?
• Do you need to change what your internal customers say and do?
• If you said “yes” to one or more of these questions, you should sign up for this online class.
• Mastering the skills taught in this webinar will result in people, liking you more; trusting more and wanting do more business with you.

 AREAS COVERED

This professional sales training provides an overview of the sales and selling for beginners or experienced pros that would like a refresher of on what they already know. Areas covered include-

• Why “sales’ and ‘selling” are not bad words.
• How sales and selling are vital for individual, organization success.
• Understanding the sales process as a ladder to determine what step you’re on and how to move up to the next step.
• Simple, effective ways to move the sales process forward.
• Methods and concepts for closing more sales.

LEARNING OBJECTIVES

After participating in this presentation you will be able to describe, outline and/or discuss methods for-

• Establishing and maintaining a “sales mindset.”
• Recognizing sales opportunities.
• Creating trust and rapport.
• Defining and taking steps up the “sales ladder”
• Handling objections, rejections and brush offs.
• Closing tactics and strategies.

WHO WILL BENEFIT

• Customer facing employees in all positions and levels.
• People who wish to affect the actions of internal customers.

Email: [email protected]

Toll Free: +1- 844-414-1400

Tel: +1-516-900-5509

Fax;516-300-1584

SPEAKER

Joe Rosner is the Director of Best Defense USA and a nationally recognized expert on workplace violence and personal safety for health care and other occupations. The aim of Joe's organization is to impart his military, law enforcement, bodyguard background and sales and sales training skills for his audiences' benefit. He has Black Belt in three martial arts, is a private pilot and a certified self-defence instructor. He is the author of Street Smarts & Self Defence for Children as well books and articles on workplace violence prevention and personal safety for healthcare. Joe has presented at The National Emergency Management Summit, The American Healthcare Association, The Heartland Healthcare Conference, and numerous state healthcare and hospital conferences. His credentials include law enforcement, military and bodyguard experience and growing up on the south side of Chicago. Joe has been featured in the Chicago Tribune, Realtor Magazine, and other industry publications as well as on numerous radio and TV programs.             

Others Details

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