Protocol, Etiquette and Event Management Course

INTRODUCTION
Protocol, Etiquette, and Event Management Training Course is designed to equip individuals with the knowledge and skills needed to navigate social and professional events with confidence and professionalism. Protocol, Etiquette, and Event Management Training Course covers the essential aspects of protocol, business and social etiquette, and the planning and execution of successful events. Participants will learn how to manage high-profile events, interact with guests from diverse backgrounds, and handle formal occasions with finesse. By the end of the course, participants will be well-prepared to represent their organizations and themselves in any event setting.

DURATION

10 days.

WHO SHOULD ATTEND?

• Event planners
• Public relations professionals
• Corporate executives
• Government officials
• Hospitality managers

Course Level: Foundation

Course Objectives

• Understand the principles of protocol and etiquette in various cultural and professional contexts.
• Develop skills to manage and plan events of different scales and purposes.
• Learn effective communication strategies for event management.
• Gain insights into managing VIPs, dignitaries, and special guests.
• Explore best practices in event logistics, coordination, and execution.
• Understand the importance of risk management and contingency planning in event management.
• Enhance their ability to create seamless and professional event experiences.

Course Outline

Module 1: Introduction to Protocol and Etiquette

• Definition and importance of protocol and etiquette
• Historical and cultural perspectives on protocol
• Basic principles of professional etiquette

Module 2: Event Planning and Management

• Overview of event planning processes
• Identifying event objectives and target audience
• Creating event timelines and schedules

Module 3: Communication Strategies for Events

• Effective communication techniques for event managers
• Public speaking and presentation skills
• Managing media relations and press coverage

Module 4: Managing VIPs and Dignitaries

• Protocols for hosting VIPs and dignitaries
• Security considerations and arrangements
• Special protocols for governmental and diplomatic events

Module 5: Event Logistics and Coordination

• Venue selection and setup
• Catering and hospitality management
• Audio-visual and technical arrangements

Module 6: Risk Management and Contingency Planning

• Identifying potential risks and challenges
• Developing contingency plans and backup strategies
• Ensuring health and safety compliance

Module 7: Cultural Sensitivity in Event Management

• Understanding cultural differences and sensitivities
• Adapting protocol and etiquette for international events
• Strategies for effective cross-cultural communication

Module 8: Best Practices in Event Execution

• Coordinating event day activities
• Managing event staff and volunteers
• Ensuring smooth flow and timing of events

Module 9: Post-Event Evaluation and Feedback

• Collecting and analyzing event feedback
• Measuring event success and impact
• Reporting and documentation of events

Module 10: Trends and Innovations in Event Management

• Emerging trends in event management technology
• Sustainable and eco-friendly event practices
• Innovations in virtual and hybrid events