Online Supplier Relationship Management Training Course

Delivered as 4 x instructor-led workshops, 1 per day, between 22 and 25 September 2020. These will take place from 1:00pm - 4:30pm BST.

Course overview:

An intensive Supplier Relationship Management (SRM) course aimed at purchasing professionals and potentially some key stakeholders. This course is designed to help practitioners manage important suppliers and develop specific interventions to achieve business goals. Based around the Positive Purchasing 'Orchestra of SRM®', and 5A™ SCR (Strategic Collaborative Relationship) process, our SRM training is perfect for any practitioner who is involved in managing or interfacing with suppliers.

The course will enable you to identify those suppliers who are important and why, and equip those who attend with the tools and approaches to determine and effect the right interventions with the right suppliers. The course integrates fully with Category Management, providing the perfect 'next step' training for purchasing practitioners. Experienced trainers bring the training to life using a combination of inspirational tuition, facilitated debate, group work and case studies.

Learning objectives

By the end of this course delegates will be able to:

- Describe what makes some suppliers more important than others
- Describe the different approaches and types of intervention for important suppliers
- Apply a series of approaches to better manage a supplier
- Identify and drive in the appropriate relationship with important and strategic suppliers.
- Apply simple contract management principles
- Conduct a supplier review meeting
- Manage supplier performance and deal with issues or the need for improvement
- Develop joint working approaches for Strategic Collaborative Relationships to collaborate on key initiatives
- To identify how a strategic supplier can help drive business growth or create competitive advantage

Who should attend

- Procurement professionals
- Key stakeholders who interface with or manage suppliers in some way

Course Content

- Introduction to SRM and segmenting the supply base
- The buyer/supplier relationships
- Why we need an approach for key suppliers and the value possible from a well-managed relationship
- Supplier segmentation and what makes some suppliers important or strategic
- Measuring the supplier and driving improvement
- The seller's perspective and agenda
- Supplier Performance Measurement and developing KPIs
- The STPDR process for driving supplier improvements
- Managing the supplier
- Contract management
- Managing relationships with suppliers (business-wide) and supplier interface mapping
- Strategic collaborative relationships
- Strategic Collaborative Relationships and how to manage them
- Creating joint working and collaboration

What You Will Get

This high-impact, online training course will be delivered by leading procurement expert, Jonathan O'Brien, who works with global blue-chip organizations to help transform their strategic procurement capability.

Delegates will receive:

- Full colour SRM training workbook
- Laminated 5A and 7 Facets of SRM processes
- Copies of all case studies and group work exercises
- A copy of the book, Supplier Relationship Management, by Jonathan O'Brien
- Summary of course evaluations and feedback
- A certificate for all delegates who complete the course
- A 3-month subscription to Procleus - the complete online strategic procurement academy, toolkit and resource centre for purchasing professionals.

*Note: Terms and Conditions apply.
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Value Added Tax (VAT): UK VAT is applicable for all training to UK customers and all training delivered within the UK. Training performed in otherEU member states is subject to VAT at the prevailing rate in that country. Where tutor-led training is delivered remotely to businesses, thesupply is subject to UK VAT for non-business customers (B2C) and subject to the VAT reverse charge for EU business customers (B2B).Software based training with limited or no tutor input is subject to the VAT reverse charge for B2B customers and local VAT rates for B2Ccustomers. For courses delivered to customers outside of the UK and EU, local taxes may apply.
 

Others Details

Time: 1:00 pm - 4:30 pm Category: Classes / Courses | Professional Training | Personal Development