Next-Gen Field Service Management Webinar

For most organizations such as yours, efficiently managing a team of on-field technicians and delivering exceptional customer service, are your most important tasks. From the first touchpoint to the final resolution, your customers expect personalized and on-time service. Ambit Software and SugarCRM have together created a robust Field Service Management application, designed to meet your changing Field Service needs.

In this upcoming webinar, you will learn how you can meet your Field Service Automation needs better. Our experts will present how this CRM extension will help achieve more first-time fixes, faster issue resolution and enhanced customer relationships. Using this platform, you will build deeper relationships with your customers and improve your customer retention rate.

Our speakers for this webinar are,

Charles Hicks, General Manager - Customer Service, SugarCRM

Gopal Vaidyanathan, Senior Vice President, Ambit Software

Jono Williamson, Senior Solutions Consultant, SugarCRM

Discussion points will be:

1. How to enhance the customer experience by delivering the best field services?
2. How to manage work orders, service plans, and maintenance agreements?
3. How to equip your dispatchers and technicians with the right knowledge, tools, and inventory for enhanced customer attention?
4. How to improve equipment uptime by better management of reactive as well as preventive/predictive maintenance programs?

Upon registration, you will receive an email, inviting you to participate in a field service survey. Anonymized insights from aggregated data will be published in the “Field Service Industry Trends 2020” report.  Help us identify the business priorities and evolving trends that will shape the future of field services and receive your complimentary report copy after the webinar. Three randomly selected survey respondents will receive a $100 Amazon Gift Voucher by email. The winners will be announced during the webinar on August 20th, 2020.

Others Details

Webinar Date: 20th August 2020, 11 AM Eastern Time