Organization Name / Organize By
Training Doyens
Organizing/Related Departments
Managing Conflict
Organization Type
Organization/Company
WebinarCategory
Both (Technical & Non Technical)
WebinarLevel
All (State/Province/Region, National & International)
Related Industries
Education/Teaching/Training/Development
Business Development
Employment/Jobs/Recruitment
Location
Denver, Colorado, United States
OVERVIEW
Difficult people are everywhere
- Their numbers are small but their impact is large
- Habitual behavior that affects most of the people with who they come in contact
- Frustrate and demoralize Loss of productivity and absenteeism
- Companies lose customers or clients
WHY SHOULD YOU ATTEND
When people encounter a difficult person they think they have done something to provoke the person or did something wrong----that is not the case. It is the difficult person who is not interacting in a businesslike manner and is disruptive
AREAS COVERED
What do you do when you encounter a difficult person
The presentation gives you action steps and processes that work
- Analyze your reaction – what do you have control over
- What makes it difficult for you?
- What is the problem from your perspective?
- Strategies and steps to manage and handle the situation
- Business communication and styles
- Learn how to identify a difficult boss
- Common Mistakes people make with difficult bosses
- Ways to be Manage the difficult boss
WHO WILL BENEFIT
- Leaders,
- managers,
- individual contributors,
- high potentials,
- baby boomers
- HR Managers
- Supervisors
- Senior Management
- Sales and Marketing
- Leadership
- Employee Relationship Manager
- Staffing Manager
LEARNING OBJECTIVES
- Steps to handle the different types of difficult people
- Identify the different types of difficult people
Email: [email protected]
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882
Others Details
This Managing Difficult People Training discusses steps to identify and handle the different types of difficult people. Book now or call +1-888-300-8494!
Registration Fees
Available
Registration Fees Details
Live Session
for one participant
$159
Corporate Live Session
Group – Max 10 Participants from one location.
$449
Recorded Session
Get unlimited access to audio recording of the webinar for 6 months.
$199
Training CD
MP3 files, PDF presentation and reference manual will be delivered on a CD
$379
Super Combo Offer 1
Live and Recorded webinar
$289
Super Combo Offer 2
Live and Training CD
$429
Registration Ways
Email
Phone
Website
Other