Interdisciplinary Care Rounds: A Key Strategy For Improving Case Management Outcomes

Key Points:

• Joint Commission Safety Standard 2
• Vertical versus horizontal communication
• Crucial conversations
• Patient care conferences
• Huddles
• Internal patient transfers
• Walking rounds
• Walking versus bedside rounds
• Key members of the rounding team
• Key structural points
• Scripting
• Daily goals
• Engaging patients and families
• Case manager rounds
• Talking points
• Walking rounds check list

Description:

This webinar will identify the key stakeholders needed for effective interdisciplinary rounds. It will review the best practice rounding processes including scripting and time management.  Following this we will discuss how to hardwire your rounding process so that it remains timely and efficient.  The roles of each team member will be included as well as how to involve the patient and family in the bedside rounding process.  Also important is the documentation of rounds either during or after they occur, so suggestions for effective documentation as well as a template for documentation will be included.  Finally, strategies for how to evaluate your rounding process through outcomes metrics will round out this jam-packed program.

Why Attend:

Many hospitals either have no rounding process or have a dysfunctional process. Sometimes rounds can take hours as they are combined with medical teaching rounds or change of shift report. Therefore it is important that organizations understand the best practices in interdisciplinary care rounds, particularly walking rounds.  This program will focus on the roles of each team member in the rounding process. Included will be the physician, the resident or hospitalist, the staff nurse, the case manager, the clinical pharmacist and the documentation improvement specialist. Other communication strategies to be covered will include patient care conference, huddles, and internal transfers.  Also included will be strategies for planning for rounds and how to script the team members to optimize the time spent discussing each patient.  Key structural points for you to include while developing your own rounding process will also be included.  

Session Highlights:

• Discuss the types of rounds conducted by various disciplines on the care team.
• Describe the best practice rounding process.
• Understand the strategies needed for implementing rounds.
• Review talking points for each discipline attending rounds.
• Review the potential outcomes to be achieved by an effective rounding process.
• Review strategies for including the patient and family in the rounding process.

Who Should Attend:

• Director of Case Management
• Case Managers
• Social Workers
• Vice President of Case Management
• Director of Quality
• Nursing Director
• Nursing Vice President
• Hospitalist
• Physician Advisor