How to Lead a Service Culture Transformation - 28 Sep

For leaders who want to build a culture of service excellence:

• Board Members, C-Suite, Managing Directors, Senior Vice Presidents, Country Heads, Region Heads, General Managers, Business Directors, Senior Managers.

In this webinar, you will learn:

• Why so many service improvement efforts fall short or simply fail.
• How to build a culture that motivates service mindset every day.
• The proven UP! Your Service methodology to build strong service cultures.
• Four counter-intuitive strategies that are more effective than traditional approaches.
• World-class examples from industries and companies around the world.
• Next steps to build team alignment and gain commitment for stronger service culture.

Others Details

28 September 2017, Thursday 3:00 PM – Singapore Time zone (GMT+8) Duration: 60 mins