Future of Utilities: Water 2022 | 21-22 March | Hilton Tower Bridge, London

Future of Utilities: Water is returning to London this March! With a jam-packed 2 day event full of fresh ideas, top-level speakers and opportunities to network with other innovators, there's truly something for everyone.

The sectors' ambitious 2030 net-zero target is on the horizon - now is the time to define the key priorities to tackle this decade of change. This is the opportunity to hear the strategies to fuel innovation, improve your customer experience, build a smart and sustainable network, and meet that crucial carbon neutral goal.

What's in store for 2022?

Be inspired by industry-leading insight
Listen in to expert panel discussions, keynotes, case studies and presentations from CEOs, and hear the latest ideas that will drive your strategic direction.

Collaborate on the biggest issues
Now is the time to discuss, strategise, and innovate on the solutions to meet net zero and build an industry fit for the future.

Grow your network
We have all learned that there's nothing better than in-person connections. Shake off your zoom fatigue and make face-to-face connections that will fuel your business agenda.

Hot topics

The C-suite perspective on Net Zero
From exploring new channels of energy production and becoming an operationally greener business, to engaging customers in sustainability initiatives, hear the experts share their thoughts on the journey to net-zero.

Boosting industry innovation
Innovation is the key to building a water industry that is fit for the future. Learn the strategies to overcome internal obstacles to champion and collaborate on future initiatives.

Smarter thinking for asset maintenance
Get smart with aging infrastructure with insights from the experts on how to tackle leakage, optimise maintenance and harness the power of network data.

Supercharging customer engagement
How do you engage the customer in the hyper digital, post-pandemic world? Re-think the supplier-customer relationship and hear how you can build a supportive, value driven experience for your customers.

Capitalising on the circular economy
With sustainability a top priority, investing in nature-based solutions and green initiatives are must. Hear from the experts on the circular economy and learn how to engage customers, communities, and non-sector stakeholders on future projects.

Future skills, strategies and operations
What does the workforce of the future look like? Learn how to forge your workforce with the skills needed to meet the operational changes the industry faces.

Speakers: David Hinton, Chief Executive Officer, South East Water, Zoe Burns-Shore, Chief Customer Officer, Yorkshire Water, Stuart Ledger, Interim Chief Executive Officer, Affinity Water, Steve Trippier, Group Chief Information Security Officer, Anglian Water, Harry Armstrong, Director of Regulatory Policy, Ofwat, Shaunna Berendsen, Head of Innovations, Anglian Water, Tania Flasck, Director of People, Affinity Water, Malcom Horne, Director of Environment, Severn Trent Water, Dr Hande Cote, Head of Digital Maintenance Transformation, Anglian Water, Dr Toby Willison, Director of Environment and Corporate Affairs, Southern Water