Emotional Intelligence for Effective Working Relationships

OVERVIEW

Emotional intelligence and leadership are closely related concepts. So, it is no wonder that Emotional intelligence is an important indicator of organizational leadership success. Emotional intelligence is a general set of skills that can be applied to anyone and any environment. Understanding EI and mastering the skills involving emotional intelligence will greatly help you and your team in difficult situations.

Emotionally intelligent people are self-aware and alert to the verbal and non-verbal signals of others, ensuring that their communication skills and ability to build relationships are more effective.

It has been shown that Emotional Intelligence or EI, can be even more critical than the power of the cognitive brain usually measured with IQ. In other words, if you want to succeed, you would be much better off working on your soft skills, empathy, communication skills, understanding others, and so on than to become better only at a specific technical skill.

The Emotional Intelligence course presented here aims to familiarize you with EI. So, this course is an introduction to the field.

WHY SHOULD YOU ATTEND?

Emotional Intelligence (EI) also known as Emotional Quotient (EQ) is understood as the ability to understand your own and others’ emotions and how they drive behavior. This capacity to relate appropriately with others, and engage constructively with their emotions is a vital trait for every successful leader. 

This webinar will help you identify the practical steps you can take to recognize the 12 signs of emotional intelligence and help you develop your emotional intelligence.

This EI course can pay huge dividends, especially in situations where your teams are under stress due to deadlines, demanding clients, or intense and unproductive meetings.

AREAS COVERED

• Introduction to Emotional Intelligence
  • What is Emotional Intelligence and why should it matter?
  • Recognize behaviors associated with emotional intelligence
  • The 12 signs of being emotionally intelligent
• Self-Awareness 
  • What is emotion? and how does "Emotional Hijacking" take place
• Self-Management
  • How to take advantage of the power of optimism?
  • How to manage your anger effectively?
• Self-Motivation-How to motivate yourself?
• Empathy-How to have empathic communication with others
• Social Awareness
  • How to have effective group interactions
  • How to listen positively

TOPIC BACKGROUND

Emotional Intelligence (EI), often referred to as emotional quotient (EQ), is a critical aspect of interpersonal skills that plays a key role in fostering effective working relationships. It involves the ability to recognize, understand, manage, and effectively use one's own emotions, as well as the ability to perceive and influence the emotions of others. 

Emotional Intelligence is particularly valuable in professional settings because it enhances interpersonal communication, helps navigate workplace challenges, and contributes to a positive organizational culture. Individuals with high emotional intelligence are often better equipped to handle stress, build strong relationships, and contribute positively to effective teamwork and leadership. Organizations that prioritize the development of emotional intelligence among their employees often experience improved communication, increased employee engagement, and enhanced overall workplace satisfaction.