CX NXT – Customer Experience Summit

At the heart of the CX NXT Summit lies a bold ambition to showcase how the dynamic interplay of technology, strategy, and culture can elevate the customer experience to new heights. Europe is uniquely positioned to excel in CX. The EU's pioneering AI Act sets a groundbreaking precedent. This framework can transform Europe's AI landscape and establish a global standard for responsible CX. Welcoming CX leaders and practitioners, this summit promises to be a transformative journey, where the future of customer experience takes center stage.