Cultivating Employee Accountability

• OVERVIEW

“It’s “It’s not my fault.” “It’s not my job.” “I didn’t know.”
Excuses. We’ve heard them all. Wouldn’t you love to have all your employees see what needs to be done, do what needs to be done and accept responsibility for the results? Unfortunately, such is often not the case. In this webinar, organizational culture expert Larry Johnson offers you practical strategies to raise the odds everyone on your team behaves responsibly every time
 

• LEARNING OBJECTIVES

By the end of this session, participants will be better able to:

• Apply three techniques for instilling a sense of job ownership in employees.
• Use a conversational road map for tough conversations with non-performers.
• Implement five strategies for changing the culture to be more accountable.
• Apply an approach to giving feedback that changes behavior and gets results.
• Understand how to keep employees from shifting their work back on to you.
• Be aware of a key indicator that tells you when to let an employee go.

• WHY SHOULD YOU ATTEND

To raise the level of employee accountability on your team, thus raising productivity and employee morale.

• AREAS COVERED
• Identify one person who made you want to attend this presentation. 
• Exercise that helps the audience see who has the responsibility to do something about the problem. 
• Clarify expectations. If you want people to be responsible, you need to communicate that you ex¬pect them to be so. 
• Three types of expectations: Duties, Goals & Professional Practices. 
• Five actions you can take to create a culture of accountability. 
• Things to condider before taking corrective action 
• A conversational roadmap for conducting a difficult discussion.

• WHO WILL BENEFIT?
• Managers
• supervisors
• team leaders