Credit Management, Debt Collection and Accounts Receivables Training Course

Course Overview:

This 5-day course, provided by IRES, offers participants a comprehensive understanding of credit management, debt collection practices, and the management of accounts receivables. Participants will learn how to assess creditworthiness, establish effective credit policies, and implement debt collection strategies. The course emphasizes best practices in managing accounts receivables to improve cash flow and reduce bad debts.

Course Duration:

5 Days

Target Audience:

• Credit Managers
• Accounts Receivable Specialists
• Financial Analysts
• Collection Agents
• Business Owners and Managers

Personal Impact:

• Gain insights into effective credit management practices.
• Enhance your skills in debt collection and accounts receivables management.
• Improve decision-making capabilities regarding credit risk.

Organizational Impact:

• Strengthen the organization’s credit policies and debt collection processes.
• Improve cash flow and reduce bad debt write-offs.
• Foster better relationships with customers through effective credit management.

Course Level: Intermediate

Course Objectives:

By the end of this course, participants will be able to:

• Understand the fundamentals of credit management and accounts receivables.
• Assess customer creditworthiness and establish credit limits.
• Implement effective debt collection strategies.
• Monitor and manage accounts receivables effectively.
• Analyze the impact of credit policies on cash flow and profitability.

Course Outline:

Module 1: Introduction to Credit Management

• Key Topics:
  • Overview of Credit Management and Its Importance
  • Understanding Credit Risk and Assessment
  • Key Concepts and Terminologies in Credit Management
  • Case Study: Reviewing a Credit Policy
  • Activity: Conducting a Credit Risk Assessment

Module 2: Establishing Credit Policies

• Key Topics:
  • Developing Effective Credit Policies and Procedures
  • Setting Credit Limits and Terms
  • Importance of Customer Due Diligence
  • Case Study: Analyzing an Organization’s Credit Policy
  • Activity: Drafting a Credit Policy for a Business

Module 3: Debt Collection Strategies

• Key Topics:
  • Overview of Debt Collection Processes
  • Legal and Ethical Considerations in Debt Collection
  • Techniques for Effective Debt Collection
  • Case Study: Reviewing a Debt Collection Strategy
  • Activity: Role-Playing Debt Collection Scenarios

Module 4: Managing Accounts Receivables

• Key Topics:
  • Overview of Accounts Receivables Management
  • Tools and Techniques for Monitoring Receivables
  • Analyzing Aging Reports and Collections Performance
  • Case Study: Evaluating Accounts Receivables Performance
  • Activity: Creating an Accounts Receivables Management Plan

Module 5: Financial Analysis and Impact of Credit Management

• Key Topics:
  • Analyzing the Impact of Credit Management on Cash Flow
  • Key Performance Indicators (KPIs) for Credit Management
  • Strategies for Reducing Bad Debts and Enhancing Cash Flow
  • Case Study: Assessing the Financial Impact of Credit Policies
  • Activity: Developing a Financial Analysis Report