Conflict Management Course - 18th November 2019 - Impact Factory London

Posted By : User Ref No: WURUR37026 0
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  • TypeWorkshop
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  • Location London, United Kingdom
  • Price
  • Date 18-11-2019
Conflict Management Course - 18th November 2019 - Impact Factory London, London, United Kingdom
Workshop Title
Conflict Management Course - 18th November 2019 - Impact Factory London
Event Type
Workshop Date
London, United Kingdom
Organization Name / Organize By
Impact Factory
Organizing/Related Departments
Professional Training
Organization Type
Both (Technical & Non Technical)
All (State/Province/Region, National & International)
Related Industries
London, United Kingdom

On this conflict management course, we use a mixture of theory and practical exercises designed to help you create more effective outcomes in conflict situations.

By changing what you do, what you say and how you say it, you will create change in the other person.

Even if you don't always get what you want, will be driving what happens not them.

Course Objectives:

Working with Difficult People
Using Honesty and Agreement
Turning Arguments into Discussions
Defusing Blame
Dealing with Strong Feelings
Delivering Bad News
Feeding the Solution Not the Problem
Choosing Appropriate Conflict
Creating Win-Win
Achieving Resolution

What Our Delegates Say:

“ I thoroughly enjoyed the course and have most definitely taken away a few tools to help me on a day to day basis. I have done 3 courses at Impact Factory now and I would certainly come again!”

Lucy McCrindle - Conference Organiser - National Housing Federation

“The training course exceeded my expectations - small group size meant that we all had a chance to work through individual issues and concerns, and the trainers were excellent!”

Sophie Goddard BSc (Hons), MSc, DGSA - Senior Consultant - OHES Environmental

"I would like to say thank you for a wonderful course with excellent tutors and also a fab group. I generally liked the course and you really did make a difference."

Adrian Williams - Senior Cost and Planning Analyst - Transport for London

Others Details

URL: Brochure: Time: 9:30 am to 5:00 pm

Registration Fees
Registration Fees Details
One Day Course: GBP 495.0
Registration Ways
  Impact Factory | Professional Development | Training and Courses, 52 Upper Street  Pin/Zip Code : N1 0QH
Paula Hector

[email protected]

     +44 (0)20 7226 1877