Chatbots vs. Live Chat: The customer engagement showdown

Let’s talk about some of the CX trends that are going to dominate 2021:

1. Offering excellent Customer Experience will set you apart from competitors

2. Digital transformation rates will skyrocket

3. Real-time engagement will take personalization to another level

To deliver such experiences, you need to have the best tools in place. So, what will be? Chatbots or live chat? Which tool offers a greater level of personalization? Which tool provides a better ROI? We’ll uncover it all in this webinar.

We’ll be live on Tuesday, 9th February 2021 at 8:30 AM CDT (8 PM IST) , so get your questions ready.

After attending this webinar, you’ll learn:

✅  Which customer engagement tool is going to dominate the future

✅  How to build a comprehensive engagement strategy

✅  How to use Engati to support your strategy

Keynote speaker: Nate Brown from CX Accelerator

Powered by: Engati