Building a Winning Customer Experience Strategy with Generative AI

In today's dynamic business landscape, customer service plays a pivotal role in maintaining customer satisfaction and loyalty. As technology continues to evolve, companies are constantly seeking innovative ways to enhance their customer support strategies. One such innovation that has gained significant attention is Generative AI, a powerful tool with the potential to revolutionize customer service operations. This webinar aims to shed light on the transformative impact of Generative AI on customer service and how organizations can harness its capabilities to improve customer experiences.

During this webinar, our expert speakers will walk you through the transformative potential of Generative AI in customer service & how it can enhance your customer experience strategy. -

Introduction to the world of Generative AI

- Leveraging GAI for a Better Customer Service

- Demo:Customer Success with Generative AI

- QnA Speakers: Shubham Shirude (Senior Manager AI/ML – Ellicium Solutions) Saumitra Modak (Data Science Practice Head – Ellicium Solutions)