- TypeWebinar
- Location New York, United States
- Date 08-03-2017
Education/Teaching/Training/Development
Finance
OVERVIEW:
In the financial services industry, there is constant turnover and training new employees on the basics of ACH electronic payments can be difficult and time-consuming. Perhaps you have staff that have been working in ACH for some time, come to work every day, follow a checklist, but have no idea what or how the ACH payments get processed. For these employees and others whose responsibilities pertain to ACH payments, this webinar will provide the basis of how ACH payments work.
WHY SHOULD YOU ATTEND:
What are ACH payments, how do they work and what does that mean to a financial institution and its customers – are a few questions that will be answered during this introduction to ACH payment processing.
In this 90-minute information-filled webinar, attendees will discover the fundamentals of how ACH electronic payments work and the role that each participant in the ACH network plays to make ACH payments effective, efficient and inexpensive.
AREAS COVERED IN THIS WEBINAR:
LEARNING OBJECTIVES:
WHO WILL BENEFIT:
Speaker Profile:
Donna K Olheiser, AAP, is the Vice President of Education Services and founder for Dynamic Mastership, LLC. She is an enthusiastic and energetic Certified Master Trainer with over 14 years’ experience. She has designed and facilitated over 150 training sessions each year with her expertise being the Rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate/deliver the material through a variety of venues (webinars, tele-seminars, in-person workshops, including regional and national conferences).
Donna is also an experienced Project Manager managing education programs for organizations processing electronic payments and developing personalized training programs for financial institutions. Donna has over 23 years of experience in the financial services industry which includes 9 years’ experience as the Education Service Director at a Regional Payments Association (RPA), where she managed and facilitated the entire Education program for nearly 800 financial institution members.
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