Automotive Aftermarket - Jointly shaping the digital future

The transformation of the automotive Aftersales business leads to both opportunities and risks: Growth potential is shifting and new competitors, technologies and markets are changing the industry. We will therefore discuss which strategies and business models are needed for the future of the automotive aftermarket.

This conference by Handelsblatt — Germany‘s leading business newspaper — provides an independent platform to exchange experiences and visions. We offer exclusive insights and bring the leading companies together.

TOPICS
NEW REQUIREMENTS IN THE AUTOMOTIVE AFTERMARKET DUE TO NEW TECHNOLOGIES:
- Connected
- Autonomous
- Shared
- Electric

STRUCTURAL CHANGES:
- Ecosystems
- Cooperation and consolidation
- New competitors and markets (e.g. China)
- Innovative strategies and new business models

CHANGING CUSTOMER NEEDS AND CUSTOMER INTERACTION:
- Digitalization
- E-commerce
-Big data