World CX Summit - Singapore 2022.

World CX Summit - Singapore 2022.

26-27 October 2022.

A New Era in Cx: Driving Business Growth

A gathering of leaders in technology, customer experience, and digital transformation with the mission of re-imagining, re-engineering, and re-inventing the way businesses approach customer experience.

What is World CX Summit?

World CX Summit is a thought-leadership-driven, business-focused, global series of events that takes place in strategic locations across the world.

As a part of the world tour, this Singapore edition gathers pre-qualified CX leaders, Marketers, and tech experts under one roof to discuss how the latest technologies and customer insights can be combined to change CX as we know it.

The summit is hosting a combination of insightful sessions, keynotes, case studies, and panel discussions to deliver actionable insights that attendees can apply to their Customer Experience strategies.

Discussion Topics:

1. Accelerating digital transformation

2. Changing customer behaviors

3. Art and science of leveraging data

4. Automating contact centers

5. Conversational AI & chatbots

6. Enabling seamless omnichannel customer communication

7. Digital experience platforms

8. Navigating changing customer expectations

Why Attend World CX Summit?

Meet influential thought leaders, innovative solution providers, and industry peers - all under one roof