The TrainHR Course is approved by HRCI and SHRM Recertification Provider.
Get ready for everything you need to know about toxic personalities! In this webinar, HR professionals will delve deeply into the extensive 3-year national study by Dr. Mitchell Kusy and Dr. Elizabeth Holloway on how toxic behaviors in the workplace rob organizations of talent and money. Beyond this ringside seat, you will have an opportunity to complete inventories and templates designed to support your practice in both working with toxic individuals and supporting leaders in your organization to deal with this swiftly and successfully.
You will receive solid evidence on how "everyday civility" improves team performance and the bottom line. Respect is no longer a "nice to have." Everyday civility means business! Of all the strategies researched in their study on toxic personalities, feedback was the #1 UNSUCCESSFUL strategy engaged by leaders! So what should HR do if feedback is not successful? Before feedback can be effective, a few other pieces of the pie need to be in place. Dr. Kusy will cover these top "before feedback" strategies, as well as three detailed templates needed for feedback to work.
This webinar takes both macro and micro HR perspectives-and explores these in-depth. The macro is presented in the form of how best to understand the system components that make toxic personalities tick. You will receive real how-to's to make a difference in how your orgnization deals with toxic individuals. You will also receive an innovative, simple, and no-cost recruiting practice to avoid hiring these narcissistic personality-types in the first place.
And what about those 51% of employees who are likely to quit because of a toxic person? Stay tuned for his innovative use of the exit interview that provides HR with new vehicles for understanding that everyday civility cultures are created one step at a time. It takes a village!
Micro HR perspectives are presented through unique team assessment strategies designed to identify how toxic behaviors erode team cultures. And the build-up of toxic team cultures creates toxic organizational cultures.
Why should you Attend:
Areas Covered in the Session:
Who Will Benefit:
Dr. Mitchell Kusy A 2005 Fulbright Scholar in Organization Development,he is a professor in the PhD. Program, Graduate School of Leadership & Change, Antioch University. Mitch has consulted and been a keynote speaker with hundreds of organizations nationally and internationally-helping create work cultures of respectful engagement impacting individual, team, and bottom-line performance. He previously headed leadership and organization development at American Express and HealthPartners. Previous to his just-released book, Why I Don't Work Here Anymore: A Leader’s Guide to Offset the Financial and Emotional Costs of Toxic Employees, Mitch co-authored five business books-one a best-seller. In 1998, he was named Minnesota Organization Development Practitioner of the Year. He resides in Minneapolis and Palm Springs, and may be contacted at email@example.com or via his website at www.mitchellkusy.com. He can be followed on LinkedIn (https://www.linkedin.com/in/dr-mitch-kusy/) and Facebook Business (www.facebook.com/mitchkusy/).
Event link: https://www.trainhr.com/control/w_product/~product_id=702194LIVE/?channel=eventsget-sep_2018_SEO
NetZealous LLC, DBA TrainHR