How to Give Corrective Feedback (the C.A.R.E. Model): Eliminating Negative Behaviour by Focusing on Accountability

• OVERVIEW

What is the issue you are challenged with? Uncontrolled negative behaviour in the workplace, offensive language, constant and undeserved criticism, personal hygiene, inappropriate clothing, religion or political opinions, tardiness, poor work performance, negative behaviour and people who are oblivious to the impact and effect on fellow employees or customers – or just don’t care to know?

• LEARNING OBJECTIVES

In today’s demanding business climate that has an accelerated focus on treating workers right, it is so important to engage their issues with timely action, tact, and communication skills that leaves nothing to chance in corrective measures, for any and all negative situation you encounter. This webinar helps you learn how to handle negative behaviour in the workplace through constructive feedback. 

• WHY SHOULD YOU ATTEND

This value packed webinar provides you the must know strategies on how to improve your relationships at work. You will move from blame, to self-awareness, critical thinking and problem -solving action steps. An effective leader/supervisor/manager, knows how to handle difficult workplace situations and how to get the person to say yes to your request to change their behaviour.

• AREAS COVERED
• How to identify when you start to lose control 
• The ‘Snowball Effect’ of uncontrolled negative people 
• Why you need to develop communication/interpersonal skills
• How to read and understand body language
• What creates negative behaviour in the workplace, and workplace dysfunction and how to correct it 
• Identify negative workplace performance measures
• What good communication creates – and is vital to the workplace
• Leadership styles that create trust 
• 3 core strategies in relationship development
• 8 vital communication principles
• Top 10 measures and solutions for CARE-ing
• C.A.R.E.-ing is: being appreciative, presence, acknowledging feelings, projecting positive intent, avoiding assumptions, being compassionate and focused. 
• WHO WILL BENEFIT?

This fast paced, value loaded webinar is perfect for anyone who wants to stretch and develop themselves into a more effective leader where trust, integrity, engagement and productivity flourishes.This webinar is designed for new to mid-level executives, supervisors, managers, who are looking for new decision-making skills to lead and motivate others. This is especially helpful for those who are on track for a new leadership role or are preparing to assume a challenging new leadership function.