[LIVE WEBINAR] How to Implement Conversational IVR

In this webinar, learn how your contact centers can leverage conversational AI and chatbots to improve overall operations and streamline customer service while enhancing CX. Companies that adapt and offer conversational IVR have considerably reduced costs, provided better customer experiences, and have achieved maximum return on investment.

Key Takeaways:

• Understand what makes up the DNA of Conversational IVR
• Best Practices to enhance customer experience with Conversational IVR
• Use cases to start your Conversational IVR journey for AI-enabled contact centers
• How Kore.ai Platform helps enterprises augment AI to build best in class Conversational IVR

Others Details

Speaker: Amit Aghara, CTO, Solutions, Kore.ai Amit is responsible for leveraging Kore.ai’s bot platform technology to define strategy and deliver Kore.ai’s Smart Bot product offerings to the market. He has over 15 years of experience across product management, product development, and solution engineering at companies including IBM and Kony.