- TypeWebinar
- Location Denver, Colorado, United States
- Date 21-08-2018
Administration/Management
Telecommunications
Communications
BPO/KPO
Advertising/Marketing
OVERVIEW
The phone is an essential tool for conducting business. Answering a business call at your workplace involves a different approach relative to a regular, non-business call. When a call is answered professionally, courteously, and warmly, and customers are satisfied with your product or service, they will come back with repeat orders and referrals. Think about the phone as extension of who you are or how you want to be viewed by others. It is essential to put into practice, telephone communication skills so that you can create and maintain a professional and credible image.
WHY SHOULD YOU ATTEND
This webinar will focus on honing outstanding telephone skills in order to meet and exceed customer expectations. You will learn how to present a professional, knowledgeable image that reflects well on you and on your company.
AREAS COVERED
This webinar will arm you with practical tips and techniques to be able to interact professionally with anyone over the phone.
LEARNING OBJECTIVES
The telephone is your customer's lifeline to your company. It is essential to understand, not just which techniques can be used, but the advantages and disadvantages of communicating by telephone. Customer service phone skills are a critical to have.
WHO WILL BENEFIT
For more detail please click on this below link:
Email: [email protected]
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882
Polish your telephone communication skills and explore the significance of customer service etiquette training for your business. The webinar provides you with effective customer service telephone skills tips.
26468 E Walker Dr, Aurora, Colorado 80016
888300849426468 E Walker Dr, Aurora, Colorado 80016
8883008494 Fax No: Aurora