Telephone Skills for Customer Service and Sales Professionals: Create a positive impression of you—and your organization

6 years ago Posted By : User Ref No: WURUR23875 0
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  • TypeWebinar
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  • Location Denver, Colorado, United States
  • Price
  • Date 21-08-2018
Telephone Skills for Customer Service and Sales Professionals: Create a positive impression of you—and your organization, Denver, Colorado, United States
Webinar Title
Telephone Skills for Customer Service and Sales Professionals: Create a positive impression of you—and your organization
Event Type
Webinar
Webinar Date
21-08-2018
Last Date for Applying
21-08-2018
Location
Denver, Colorado, United States
Organization Name / Organize By
Training Doyens
Organizing/Related Departments
Training Doyens
Organization Type
Organization/Company
WebinarCategory
Both (Technical & Non Technical)
WebinarLevel
All (State/Province/Region, National & International)
Related Industries

Administration/Management

Telecommunications

Communications

BPO/KPO

Advertising/Marketing

Location
Denver, Colorado, United States

OVERVIEW

The phone is an essential tool for conducting business. Answering a business call at your workplace involves a different approach relative to a regular, non-business call. When a call is answered professionally, courteously, and warmly, and customers are satisfied with your product or service, they will come back with repeat orders and referrals. Think about the phone as extension of who you are or how you want to be viewed by others. It is essential to put into practice, telephone communication skills so that you can create and maintain a professional and credible image.

WHY SHOULD YOU ATTEND

This webinar will focus on honing outstanding telephone skills in order to meet and exceed customer expectations. You will learn how to present a professional, knowledgeable image that reflects well on you and on your company.

AREAS COVERED

This webinar will arm you with practical tips and techniques to be able to interact professionally with anyone over the phone.

LEARNING OBJECTIVES

The telephone is your customer's lifeline to your company. It is essential to understand, not just which techniques can be used, but the advantages and disadvantages of communicating by telephone. Customer service phone skills are a critical to have.

WHO WILL BENEFIT

  • Commercial office staff
  • Sales professionals
  • Customer service representatives
  • Receptionists
  • Secretaries
  • Anyone who communicates with customers over the telephone

 

For more detail please click on this below link:

http://bit.ly/2JLKLps

Email: [email protected]

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882

Others Details

Polish your telephone communication skills and explore the significance of customer service etiquette training for your business. The webinar provides you with effective customer service telephone skills tips.

Registration Fees
Available
Registration Fees Details
Live Session for one participant $159 Corporate Live Session Group – Max 10 Participants from one location. $449 Recorded Session Get unlimited access to audio recording of the webinar for 6 months. $199 Training DVD or USB Flash Drive Free shipment within 72 Hours, from the date of webinar completion $379 Super Combo Offer 1 Live and Recorded webinar $289 Super Combo Offer 2 Live and Training DVD / USB Flash Drive $429
Registration Ways
Email
Phone
Website
Other
Address/Venue
  26468 E Walker Dr, Aurora, Colorado 80016  Pin/Zip Code : 80016
Landmark
CO
Official Email ID
Contact
Training Doyens

26468 E Walker Dr, Aurora, Colorado 80016

[email protected]

   8883008494
Michael smith

26468 E Walker Dr, Aurora, Colorado 80016

[email protected]

   8883008494    Fax No: Aurora