- TypeConference
- Location Auckland, New Zealand
- Date 31-07-2019 - 01-08-2019
Economics
Our in-depth research and years of experience allow you to easily stay on the cutting-edge of what is happening in the industry today... as well as stay prepared for what is going to happen tomorrow!
Our creative event formats and industry-leading keynotes help you to discover how top-ranked organisations are tackling high-priority challenges including Digital CX, Employee Experience, Customer Centricity, Artificial Intelligence, Proving ROI, VOC, Data Analytics and much more!
2019 Key Themes
- Customer Centricity
- Data and Insights
- Designing CX for Maximum ROI
- AI and Emerging Tech
Confirmed Speakers include:
• Nikki Goodman, General Manager Customer Experience, Air New Zealand
• Michelle Norman, Director Customer Experience, Ministry of Business Innovation and Employment
• Amanda Singleton, Chief Customer Officer, Watercare
• Emma Powell, Chief Customer Officer, Accident Compensation Corporation
• Caroline Izzard, Head of Data and Analytics, TVNZ
• Julia Erakovic, Customer Experience Product Lead, Air New Zealand
• Phillipa Cameron, Chief Customer Officer, Stuff
• Jayne Russell, Group General Manager, Client Experience and Service Design, Ministry of Social Development
Time: 8:30 am - 5:00 pm