EFFECTIVE OFFICE MANAGEMENT AND ADMINISTRATION TRAINING COURSE

3 years ago Posted By : User Ref No: WURUR83675 0
  • Image
  • TypeTraining or Development Class
  • Image
  • Location Nairobi, Kenya
  • Price
  • Date 11-10-2021 - 15-10-2021
Training or Development Class Title
EFFECTIVE OFFICE MANAGEMENT AND ADMINISTRATION TRAINING COURSE
Event Type
Training or Development Class
Training or Development Class Date
11-10-2021 to 15-10-2021
Location
Nairobi, Kenya
Organization Name / Organize By
DATA-AFRIQUE CONSULTANTS
Organizing/Related Departments
DATA-AFRIQUE CONSULTANTS
Organization Type
Institution
Training or Development ClassCategory
Technical
Training or Development ClassLevel
International
Related Industries

Education/Teaching/Training/Development

Location
Nairobi, Kenya

EFFECTIVE OFFICE MANAGEMENT AND ADMINISTRATION TRAINING COURSE

Start Date: 11/10/2021 End Date: 15/10/2021 for 5 days
Register online: https://bit.ly/2ZmNeTD

Organizer: DATA-AFRIQUE CONSULTANCY (www.data-afriqueconsultancy.org)
Course fee: USD 1,000

INTRODUCTION

In order to remain competent in the workplace administrators, office managers and secretaries need to be equipped with the relevant knowledge and skills. This one week effective office management and administrative training course identifies and examines the key components of the role and within each element builds up a range of approaches and techniques for operating an efficient office or support team.

COURSE OBJECTIVES

By the end of this course the participants will be able to:

  • Prepare for and provide effective support in meetings, conferences, congresses, symposiums and seminars
  • Conduct secretarial/administration work effectively
  • Apply basic mind-mapping tools to translate ideas to effective written documents
  • Develop an appropriate philosophy regarding the important role communication plays in administrative office management;
  • Improve in dealing effectively with visitors, customers and colleagues
  • Manage time better and work to meet deadlines
  • Present ideas with impact and clarity
  • Successfully negotiate and influence others

DURATION

5 Days

WHO SHOULD ATTEND

This course targets Report writers, Administrators, Managers, Supervisors, Office staff, Front Desk Officers, Heads of departments, Officers, Senior Officers, Information and Publicity Officers.

COURSE CONTENT

MODULE 1: Introduction

  • Management Skills and Principles
  • Planning, Organizing, and Controlling
  • Office Organizing Processes and Principles
  • Planning and Decision Making Techniques
  • Setting Goals
  • Motivation Tools
  • Time Management
  • Creating a Positive Work Climate

MODULE 2: Communication Skills

  • Communication Skills Development
  • Effective Communication and Interpersonal Skills
  • Information Organization
  • Assertiveness Skills

MODULE 3: The Work Place

  • Office Environment
  • Office Layout
  • Office Security
  • Workplace Health and Safety

MODULE 4: Administrative Skills

  • Administrative Office Management Function
  • Organization Versus Decentralization
  • Front Desk and Receptionist Skills
  • File Management
  • Scheduling of Meetings
  • Event Planning and Management
  • Record Management
  • Filing System and Filing Equipment
  • Minute Taking and Report Writing
  • Strategic Relationship Management
  • Conservation of Energy in the Offices
  • Conflict Management
  • Petty Cash Management
  • Action Planning
  • Database Management

GENERAL NOTES

  • This course is delivered by our seasoned trainers who have vast experience as expert professionals in the respective fields of practice. The course is taught through a mix of practical activities, theory, group works and case studies.
  • Training manuals and additional reference materials are provided to the participants.
  • Upon successful completion of this course, participants will be issued with a certificate.
  • We can also do this as tailor-made course to meet organization-wide needs. Contact us to find out more: [email protected]
  • The training will be conducted at DATA-AFRIQUE TRAINING CENTRE, NAIROBI KENYA.
  • The training fee covers tuition fees, training materials, lunch and training venue. Accommodation and airport transfer are arranged for our participants upon request.
  • Payment should be sent to our bank account before start of training and proof of payment sent to: [email protected]
Registration Fees
Available
Registration Fees Details
USD 1000
Registration Ways
Email
Phone
Website
Other
Address/Venue
  BEST WESTERN MERIDIAN HOTEL 
Official Email ID
Contact
DUNCAN KARIUKI

[email protected]

   +254723360025