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6 crucial factors for successful ITSM integrations


Title
6 crucial factors for successful ITSM integrations
Organization
Thebes Group
Organization Category
IT services
Departments
Sales
Location
London, London, United Kingdom

Integrating new ITSM software into a company is a crucial process. Successful implementations allow a tool to be used effectively, significantly affecting the longevity of the tool in the environment while preventing churn in the short and medium term.

With a lot at stake during ITSM integrations, it is wise to ensure that the following factors are reflected positively during the implementation journey.

Collaboration between stakeholders

Like any major project within an organisation, stakeholder collaboration is key to its success. This will ensure that the implementation runs smoothly and according to schedule, with the appropriate people performing their roles effectively within the project.

Check out companies like Thebes Group.

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