For leaders who want to build a culture of service excellence:
- Board Members, C-Suite, Managing Directors, Senior Vice Presidents, Country Heads, Region Heads, General Managers, Business Directors, Senior Managers.
In this webinar, you will learn:
- Why so many service improvement efforts fall short or simply fail.
- How to build a culture that motivates service mindset every day.
- The proven UP! Your Service methodology to build strong service cultures.
- Four counter-intuitive strategies that are more effective than traditional approaches.
- World-class examples from industries and companies around the world.
- Next steps to build team alignment and gain commitment for stronger service culture.
12 October 2017, Thursday
10:00 AM – Central Daylight Time (UTC-5)
Duration: 60 mins