Habitual behavior that affects most of the people with who they come in contact
Frustrate and demoralize Loss of productivity and absenteeism
Companies lose customers or clients
WHY SHOULD YOU ATTEND
When people encounter a difficult person they think they have done something to provoke the person or did something wrong----that is not the case. It is the difficult person who is not interacting in a businesslike manner and is disruptive
What do you do when you encounter a difficult person
The presentation gives you action steps and processes that work
Analyze your reaction – what do you have control over
What makes it difficult for you?
What is the problem from your perspective?
Strategies and steps to manage and handle the situation
Business communication and styles
Learn how to identify a difficult boss
Common Mistakes people make with difficult bosses
Ways to be Manage the difficult boss
WHO WILL BENEFIT
Sales and Marketing
Employee Relationship Manager
Steps to handle the different types of difficult people
Identify the different types of difficult people
Toll Free: +1-888-300-8494
This Managing Difficult People Training discusses steps to identify and handle the different types of difficult people. Book now or call +1-888-300-8494!
Registration Fees Details
for one participant
Corporate Live Session
Group – Max 10 Participants from one location.
Get unlimited access to audio recording of the webinar for 6 months.
MP3 files, PDF presentation and reference manual will be delivered on a CD
Super Combo Offer 1
Live and Recorded webinar
Super Combo Offer 2
Live and Training CD